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BackMay 28
Xanique W.

Xanique W.

Customer Service & Sales Representative

Highly motivated and results-oriented professional with over 8 years of versatile experience across sales, lead generation, cold calling, real estate, credit repair, human resource management, customer support, and administrative assistance. Demonstrates strong capabilities in appointment setting, email and chat handling, and CRM-driven communication strategies. Proven ability to work effectively across various industries and business functions, combining strategic thinking with hands-on execution to exceed performance targets and support organizational growth. Fluent in using Apollo.io and a wide range of CRM tools (including Salesforce, HubSpot, Zoho, and Pipedrive) to manage customer pipelines, automate outreach, track performance metrics, and build lasting client relationships. Adept at balancing client acquisition with retention, handling high-volume communication, and supporting cross-functional teams with professionalism and efficiency. Whether leading a sales campaign, coordinating HR processes, or providing top-tier support, brings a proactive attitude, excellent organizational skills, and a commitment to delivering outstanding results in every task.

🇯🇲Mandeville, Jamaica$5/hr100% JSS4.99 (10)Since Mar 2024

Earnings and projects

MRR (estimate)as of May 28
≈$56

An estimate from an earlier read

World#148,668 / 412k
🇯🇲Country#360 / 1,010
Revenue, last 30 days
—

Last 6 months: $334

Total earnings
$4.9k

Billed in all: $5.3k

World#256,327 / 412k
🇯🇲Country#735 / 1,010
Per project
$377

$42 in the last 6 months

World#209,451 / 412k
🇯🇲Country#583 / 1,010
Projects, last 6 months
8

Across 13 contracts

0% fixed100% hourly
World#24,500 / 412k
🇯🇲Country#10 / 1,010
Projects in all
13

Across 21 contracts

0% fixed100% hourly
World#175,713 / 412k
🇯🇲Country#277 / 1,010

Earnings, last 30 days

$5.3kNo reading in this rangeBilled in all by Apr 11, 2026, the last reading before this range
$5.1k$5.2k$5.3k$5.4kNo dataOct 8Oct 23Nov 7

No reading in this range. Dotted: longer than usual between two readings. Hatched: over two weeks without one.

Skill rankings: Top 36% in Microsoft Office

Ranked by MRR among everyone on Upwork with the skill.

  1. #87Credit Repair241 freelancers · 🇯🇲 #2Top 36%
  2. #623Customer Onboarding1,245 freelancers · 🇯🇲 #12Top 50%
  3. #645Real Estate Cold Calling1,357 freelancers · 🇯🇲 #11Top 48%
  4. #2,129Telemarketing4,857 freelancers · 🇯🇲 #47Top 44%
  5. #2,280Phone Support5,089 freelancers · 🇯🇲 #47Top 45%
  6. #2,528Appointment Setting5,158 freelancers · 🇯🇲 #38Top 49%
  7. #2,853Cold Calling6,565 freelancers · 🇯🇲 #56Top 43%
  8. #3,698Sales9,827 freelancers · 🇯🇲 #64Top 38%