Giselle T.

Customer Services Specialist

Hello! Thanks for checking out my profile, here is a quick overview of my skills and strength. A detail-oriented professional with a proven ability to manage multiple projects and tasks simultaneously. Demonstrates a successful track record in client interactions, effective brand representation, and delivering high-quality support to both clients and management. Committed to fostering strong customer relationships, enhancing brand loyalty, and boosting customer engagement. Skilled in collaboration, communication, and influencing cross-functional teams, while thriving in dynamic environments. Passionate about creativity, leadership, and generating impactful ideas, all while maintaining a high level of professionalism. Actively seeking a managerial role in an organization that empowers its top employees to reach their full potential, with a strong focus on service excellence. Skills: ● Extensive experience in delivering exceptional customer service. ● Skilled in using CRM software and Microsoft Office applications, including Word, Excel, PowerPoint, Access, Slack and Outlook. ● Capable of interacting professionally with individuals at all organizational levels and with external stakeholders. ● Strong organizational and time-management abilities, with a keen eye for detail. ● Proficient in project management and skilled at problem-solving. ● Exceptional interpersonal skills, with the ability to establish rapport and foster positive working relationships. ● Strong communication skills, both verbal and written. ● Capable of multitasking and performing well both independently and in team settings. ● Bilingual – Fluent in English and Spanish I’d been working in this field for almost 10 years. Having experience in many areas such as customer services with phones, chats and emails, and data entry. Working before with big companies such as Amazon, Track phone. My goal has always been to exceed the expectations. I’m flexible and open to anything. For any project, any company really wants to get a hard worker! I’m available here!