Jade Jason T.

Dedicated and dependable Virtual Assistant with over 6 years of experience in customer service, dispatching, and administrative support. Experienced in working with US-based companies handling appointment scheduling, technician coordination, customer inquiries, follow-ups, and daily operations in fast-paced environments. Skilled in phone, email, and chat support with a strong focus on professionalism, organization, and customer satisfaction. Proficient in using CRM and communication tools including Salesforce, Slack, RingCentral, Power Dispatch, and CallRail. Known for being reliable, detail-oriented, adaptable, and able to manage multiple tasks efficiently while maintaining excellent communication and service quality.