Eno Obong Aniekan T.

Your clients shouldn't have to wait on your inbox, and your business shouldn't stall every time you step away. With 7+ years running the behind-the-scenes operations for founders and executives, a Top Rated badge, and a 100% Job Success Score, I take that weight off you. Your clients feel looked after, your follow-ups happen on time, and your processes keep running whether you're in the room or not. From client onboarding to help desk support, community management, CRM and pipeline management, outreach, SOP documentation, and workflow automation, you get a business that runs smoothly without every question, message, and decision landing on your desk. An email gets missed. A client waits too long for a reply. A follow-up slips. A process lives in one person's head, so when they're out, everything slows down. Those small things quickly turn into lost clients and lost hours. That's the part I fix. WHO I WORK WITH → Founders and coaches still answering every client message themselves → Education and community programs onboarding students and members at scale → Teams whose communication, CRM, or processes have outgrown how they started WHAT I DO → Client experience: I handle onboarding, follow-up, help desk, customer support, and white-glove client care, so every client knows what's happening and what comes next. → Community management: I welcome new members, keep conversations going, and keep the community organized. → Operations support and process improvement: I track what's due, chase what's stalled, and spot process gaps or outdated information in your systems, then fix them before they turn into problems. → Project coordination: I keep timelines, tasks, and handoffs on track across your team. → CRM and automation: I build and manage pipelines, contact segmentation, intake funnels, and automations in GoHighLevel, Zapier, or whatever platform you already use. → Outreach: I write call scripts, objection responses, voicemail scripts, and email and SMS follow-ups. → SOPs: I turn how things get done into clear steps anyone on your team can follow. → Executive support: I handle email management, inbox and calendar management, scheduling, and research, and coordinate travel and events. WHAT THAT LOOKS LIKE → In my first few weeks on your team, I find and fix the gaps that already exist: unanswered leads, missing forms, scattered schedules and files. → I cut inbox volume (by as much as 80% so far) and give back 20–30 hours a week. → I coordinate travel and events with full accuracy, 12+ trips to date. → For launches and live events, I build the outreach kit: branched call scripts, objection handling, voicemail scripts, emails, and SMS follow-ups. → I set up automations that support your client experience. I lead it myself, or work alongside your automation specialist if you have one. HOW I WORK → In the first week, I learn your business, your tools, and where things are slipping. → Then I fix the biggest gap first and write everything down as I go. → Every week you get a short report: what's done, what's open, and what needs your decision. → I reply within 2–4 hours on working days and overlap with US Eastern business hours. WHAT SETS ME APART → I don't stop at what's handed to me. I study your client journey, look for what would make it better, and bring you ideas that make onboarding and the whole experience richer than your clients expect. → I catch problems early, before a client notices them. → I document as I go, so your processes don't depend on anyone's memory, including mine. → You never have to chase me for updates. → I treat your clients the way you would. Every message and follow-up reflects your standard. → I stay for the long term, and the longer I'm with you, the more weight I take off your plate. And most importantly, I love working with people and bringing ease and growth to their work environments. TOOLS CRM & Automation: GoHighLevel | Zapier | Airtable Project Management: Asana | Trello Communication & Scheduling: Google Workspace | Zoom | Calendly | Voxer | GroupMe AI & Productivity: ChatGPT | Claude | Gemini Light Design: Canva I pick up new tools quickly. More importantly, I learn how your business runs, so what I build fits the way you already work. Available part-time, 30+ hours a week, and open to long-term contracts. If your clients are waiting, your follow-ups are slipping, or your processes only live in someone's head, send me a message here, click "Invite to Job," or hit "Hire Now." I look forward to working with you, Eno.