Anxhela S.

Customer Service & Tech Support | Account Management

Hi, I'm Angela, and I bring 12 years of customer service expertise across various industries such as Healthcare, Accessories, and Automotive. My proficiency in English, German coupled with a passion for customer happiness, makes me an ideal fit for e-commerce and customer-focused businesses. In my career, I've excelled at delivering exceptional customer support and enhancing overall satisfaction. I'm well-versed in platforms like Zendesk, Freshdesk, Intercom, Gorgias, Shopify, Klarna, Shipbob, Stripe, and G-Suite, adept at managing customer inquiries and ensuring smooth interactions. Additionally, I offer translation services in English, German, along with proofreading and editing expertise. Whether it's translating content or polishing documents, I ensure your message resonates effectively with your audience. Here's what I specialize in: Translation: English to German/Spanish Proofreading Editing I'm available 24/7 and handle urgent projects efficiently. Reach out to me anytime, and let's work together to enhance your customer service and expand your business reach.