Manish K.

MSP Escalation Engineer | AWS Cloud & FinOps | M365 Admin & Security

Results-driven Infrastructure & Cloud Escalation Engineer with 9+ years of enterprise and MSP experience supporting Tier 2/Tier 3 escalations, cloud operations, and security governance. Deep direct expertise within the MSP ecosystem—including tenure directly at ConnectWise LLP and direct US MSP operations at Impress Computers. Proven track record in tenant hardening, Microsoft 365 security administration, ThreatLocker Zero Trust enforcement, and SentinelOne EDR deployments. Combines hands-on RMM/PSA automation (ConnectWise Automate, Datto RMM, PowerShell) with AWS FinOps strategies (Compute Optimizer, S3 Lifecycle, Cost Explorer) to drive system reliability, prevent SLA bleeds, and optimize multi-cloud expenditure.

🇮🇳Bengaluru, India$40/hr90% JSS5.00 (5)Since Mar 2024

Earnings and projects

MRR

$0$0

Last 6 months ÷ 6

#155,685 / 412,022 / 412k

🇮🇳#20,601 / 45,856 / 45.9k

Revenue, last 30 days

$0$0

Total earnings

$16,476$16k

Billed in all: $19,258$19k

#155,685 / 412,022 / 412k

🇮🇳#20,601 / 45,856 / 45.9k

Per project

$3,295$3.3k

Projects, last 6 months

#209,850 / 412,022 / 412k

🇮🇳#23,217 / 45,856 / 45.9k

Projects in all

Across 6 contracts

100% fixed0% hourly

#266,042 / 412,022 / 412k

🇮🇳#33,383 / 45,856 / 45.9k

$19.3kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch

Skills

Office 365 VMware vSphere Windows Server Acronis Microsoft Active Directory Microsoft 365 Copilot Microsoft Exchange Online Microsoft Intune Microsoft Hyper-V Server ConnectWise Automate IT Infrastructure Cloud Architecture Microsoft Azure Administration Cybersecurity Tool Cloud Computing+4 more

Manish K.

Earnings and projects

Earnings, last 30 days

Skills