Muneeb H.

Hey there, decision makers! Thanks for stopping by! If you’re looking for someone reliable who can handle your calls, clients, and calendar while keeping your business running smoothly — you’ve landed on the right profile. I’m a Top Rated Plus freelancer on Upwork, proudly representing the top 3% of professionals trusted by businesses worldwide. Over the past few years, I’ve helped insurance firms, roofing contractors, public adjusters, and direct mail marketing teams improve communication, generate qualified leads, and book consistent appointments. My experience also includes working with local mover marketing companies, EDDM (Every Door Direct Mail) specialists, and print media advertising agencies...where I handled lead outreach, client follow-ups, and CRM updates to keep campaigns organized and running efficiently. With a strong background in both B2B and B2C communication, I adapt quickly to new systems, manage client relationships with care, and deliver measurable results. Here’s what I can help you with: ✅ Customer Support & Virtual Assistance – Handling inbound and outbound calls, emails, and chats with professionalism and empathy. ✅ Telemarketing & Appointment Setting – Running targeted cold-calling and follow-up campaigns that bring in real business opportunities. ✅ Lead Generation & CRM Management – Finding, qualifying, and organizing leads using Salesforce, HubSpot, and Go High Level (GHL). ✅ Data Entry & Admin Support – Keeping your data accurate, organized, and always up-to-date to support smooth daily operations. Industries I’ve worked with: Audit & Accounting Firms (Dubai) Insurance & Public Adjusting Companies Roofing & Flooring Contractors BPO & Call Center Operations Direct Mail Marketing & EDDM Campaigns Local Mover Marketing Firms Print Media Advertising Agencies Tools I’m familiar with: RingCentral • ViciDial • Dialpad • 3CX • Grasshopper • Salesforce • HubSpot • Go High Level • Google Workspace • Microsoft Office Why clients like working with me: ⭐ Strong communication and attention to detail ⭐ Reliable and easy to work with ⭐ Proven track record of improving conversions and customer satisfaction ⭐ Consistent 5-star feedback and long-term client relationships If you’re looking for someone who understands customer service, telemarketing, and the importance of consistent follow-up, let’s connect. I’d be happy to chat about how I can support your team and help your business grow. Skill Tags Customer Service Virtual Assistant/VA Telemarketing/Telemarketer Appointment Setting/Setter Lead Generation/Inbound Sales Cold Calling/Outbound Sales CRM Management Data Entry/Admin Tasks Customer Support/Lead Qualification Specialist Administrative Support B2B/B2C Sales Email Support Inbound Calling Outbound Calling Client Communication/Client Handling