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Mohamed I.

Mohamed I.

Technical Support Engineer

Experienced, skillful and dedicated Customer Service Representative and Technical Support Engineer With 4 years of experience in the industry. providing high quality service to B2B customers to meet all needs. Confident with his technical proficiency, customer-centric mindset, and strong problem-solving abilities make him a valuable asset to any team. Multitasking abilities to manage multiple support cases and prioritize tasks effectively.

🇪🇬Shubra al Khaymah, Egypt$15/hr80% JSS5.00 (7)Since Mar 2024
GlobeUpwork

Earnings and projects

MRR
$2.8k

Last 6 months ÷ 6

World#13,849 / 412k
🇪🇬Country#125 / 6,384
Revenue, last 30 days
$2.5k

Last 6 months: $17k

World#15,845 / 412k
🇪🇬Country#137 / 6,384
Total earnings
$119k
World#32,037 / 412k
🇪🇬Country#245 / 6,384
Per project
$17k

$8.5k in the last 6 months

World#7,721 / 412k
🇪🇬Country#62 / 6,384
Projects, last 6 months
2
100% fixed0% hourly
World#88,922 / 412k
🇪🇬Country#1,221 / 6,384
Projects in all
7
100% fixed0% hourly
World#236,191 / 412k
🇪🇬Country#3,720 / 6,384

Earnings, last 30 days

$119k+$2.5k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$116k$118k$120kOct 9Oct 24Nov 8

Skill rankings: Top 2% in Communication Skills

Ranked by MRR among everyone on Upwork with the skill.

  1. #6Customer Service Analytics287 freelancers · 🇪🇬 #1Top 2%
  2. #15Microsoft Certified Professional168 freelancers · 🇪🇬 #1Top 9%
  3. #45Communication Skills2,224 freelancers · 🇪🇬 #4Top 2%
  4. #48Microsoft Outlook1,954 freelancers · 🇪🇬 #4Top 2%
  5. #48Microsoft Exchange Online984 freelancers · 🇪🇬 #6Top 5%
  6. #53Microsoft Teams1,293 freelancers · 🇪🇬 #5Top 4%
  7. #158Team Management3,136 freelancers · 🇪🇬 #6Top 5%
  8. #311Microsoft Office15,119 freelancers · 🇪🇬 #6Top 2%