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Edwin Junior P.
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Edwin Junior P.

Customer Service & Support | Data Entry | Virtual Assistant

Are you in need of a virtual assistant, administrative assistant, or customer service specialist with extensive experience? Having worked in live chat, email support, customer service, and phone support (both inbound and outbound) for more than seven years.. 🏷️ Expertise: ⏩ Live Chat Support ⏩ Call Handling ⏩ Inbound and Outbound Sales ⏩ Email Support ⏩ Complaint Handling and Resolution ⏩ Billing Management ⏩ Administrative Tasks ⏩ Appointment Scheduling ⏩ Document Control ⏩ Quality Assurance ⏩ Data Entry I am fast learner. Quick adaptation to new software is my forte. Solid record-keeping and exceptional communication abilities to ensure smooth operations and customer satisfaction. Count on my reliable internet connection (300+ Mbps download, 150.00+ Mbps upload) and noise-free workspace with a quality voice USB headset. With my positive and helpful attitude, I'm constantly willing to learn and grow so that I can offer excellent service. When working with me, expect: ✅ 100% Customer Satisfaction ✅ Professionalism ✅ 24/7 Availability ✅ Flexible schedule to accommodate any time zone. Let's talk about how I can help your business succeed by giving each other a call or chatting online. Reach out now, and let's accomplish greatness as a team!

🇩🇴Puerto Plata, Dominican Republic$10/hr100% JSS5.00 (2)Since Mar 2024

Earnings and projects

MRR
$1.2k

Last 6 months ÷ 6

World#41,865 / 412k
🇩🇴Country#217 / 1,225
Revenue, last 30 days
$1.2k

Last 6 months: $7k

World#37,943 / 412k
🇩🇴Country#205 / 1,225
Total earnings
$30k

Billed in all: $31k

World#111,677 / 412k
🇩🇴Country#338 / 1,225
Per project
$9.8k

$7k in the last 6 months

World#16,263 / 412k
🇩🇴Country#83 / 1,225
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇩🇴Country#338 / 1,225
Projects in all
3

Across 4 contracts

0% fixed100% hourly
World#304,140 / 412k
🇩🇴Country#625 / 1,225

Earnings, last 30 days

$30.5k+$1.2k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$29k$30k$31kOct 8Oct 23Nov 7

Skill rankings: Top 7% in English

Ranked by MRR among everyone on Upwork with the skill.

  1. #68Computer825 freelancers · 🇩🇴 #2Top 8%
  2. #130Server1,052 freelancers · 🇩🇴 #4Top 12%
  3. #169Outbound Call1,218 freelancers · 🇩🇴 #6Top 14%
  4. #181Receptionist Skills1,446 freelancers · 🇩🇴 #13Top 13%
  5. #352Spanish3,288 freelancers · 🇩🇴 #43Top 11%
  6. #678Appointment Setting5,158 freelancers · 🇩🇴 #19Top 13%
  7. #1,263English17,148 freelancers · 🇩🇴 #26Top 7%
  8. #1,893Online Chat Support11,527 freelancers · 🇩🇴 #71Top 16%