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Jose Leandro B.
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Jose Leandro B.

Customer Service & Technical Support Specialist | Phone, Chat & Email

Hi! I’m Jose a Customer Service & Tech Support Specialist with 1,400+ hours on Upwork and a proven track record of delivering fast, friendly, and reliable support to customers worldwide. I am committed to making every customer interaction positive and professional while helping companies reduce escalations, improve retention, and enhance overall customer experience.

🇩🇴Santo Domingo, Dominican Republic$6/hr100% JSS5.00 (1)Since Mar 2024

Earnings and projects

MRR
$664

Last 6 months ÷ 6

World#65,958 / 412k
🇩🇴Country#342 / 1,225
Revenue, last 30 days
$649

Last 6 months: $4k

World#55,953 / 412k
🇩🇴Country#300 / 1,225
Total earnings
$15k

Billed in all: $15k

World#165,768 / 412k
🇩🇴Country#554 / 1,225
Per project
$7.3k

$4k in the last 6 months

World#23,325 / 412k
🇩🇴Country#128 / 1,225
Projects, last 6 months
1
0% fixed100% hourly
World#128,096 / 412k
🇩🇴Country#338 / 1,225
Projects in all
2
0% fixed100% hourly
World#328,890 / 412k
🇩🇴Country#742 / 1,225

Earnings, last 30 days

$15.3k+$649 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$14.5k$15.0k$15.5kOct 9Oct 24Nov 8

Skill rankings: Top 18% in Data Entry

Ranked by MRR among everyone on Upwork with the skill.

  1. #28Call Center Software91 freelancers · 🇩🇴 #2Top 31%
  2. #189Chat & Messaging Software924 freelancers · 🇩🇴 #8Top 20%
  3. #229Problem Resolution837 freelancers · 🇩🇴 #3Top 27%
  4. #305Sales Call1,333 freelancers · 🇩🇴 #14Top 23%
  5. #372Troubleshooting1,460 freelancers · 🇩🇴 #9Top 25%
  6. #378Ticketing System1,296 freelancers · 🇩🇴 #25Top 29%
  7. #445Freshdesk1,321 freelancers · 🇩🇴 #3Top 34%
  8. #476Computer Skills2,550 freelancers · 🇩🇴 #6Top 19%