Back to leaderboardLast snapshot: Nov 7
Maria Fernanda F.
Customer Service & Tech Support | Leadership | Performance Management
OPERATIONS MANAGER A results-oriented Operations Manager with experience in customer service, banking and healthcare, tech support and retail verticals, and leadership roles. Led and managed teams of +100 advocates, driving performance as per SOW Expertise in leading teams to prevent attrition and boost engagement, maintainng the Service Levels through attendance and Productivity. Experience in customer loyalty and retention, launching programs and some experience in social media management. Client Tool management, such as Slack, Sprinklr, Roundcube and Salesforce (horizontal SaaS)
🇨🇴Bogota, Colombia$15/hr100% JSS5.00 (1)Since Mar 2024
Earnings and projects
MRR
$0$0
Last 6 months ÷ 6
World#251,939 / 412,022 / 412k
🇨🇴Country#2,951 / 4,578 / 4,578
Revenue, last 30 days
$0$0
Total earnings
$5,161$5.2k
Billed in all: $5,424$5.4k
World#251,939 / 412,022 / 412k
🇨🇴Country#2,951 / 4,578 / 4,578
Per project
$5,161$5.2k
Projects, last 6 months
0
World#209,850 / 412,022 / 412k
🇨🇴Country#2,282 / 4,578 / 4,578
Projects in all
1
0% fixed100% hourly
World#360,671 / 412,022 / 412k
🇨🇴Country#3,327 / 4,578 / 4,578
Earnings, last 30 days
$5.4kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch