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Shabnam  S.

Shabnam S.

Zoho CRM Expert | API Integration | Migration to Zoho | Zoho +AI

I help businesses stop losing deals to messy spreadsheets, disconnected tools, and manual follow-ups. As a Zoho CRM & Zoho One specialist with 500+ hours of hands-on implementation, I build clean, automated, and AI-powered systems that capture leads, qualify prospects, and close deals — all from a single, streamlined dashboard. Tired of: Unorganized pipelines? Missed follow-ups? Disconnected tools eating your time? Zero visibility on what’s actually working? I fix that in days — not weeks. I specialize in: Full Zoho CRM setup & customization (modules, layouts, fields, blueprints) Zoho One ecosystem setup & optimization Zoho + AI implementation (Zia, AI workflows, smart lead scoring, predictive insights) Migration to Zoho from any CRM (HubSpot, Salesforce, spreadsheets, etc.) with clean data structuring API integrations (Zoho ↔ 100+ tools & platforms) Workflow & task automation (lead scoring, reminders, approvals) Sales pipeline design & deal stage optimization End-to-end lead-to-revenue systems (capture → qualification → conversion → post-sale) Real-time integrations via Zapier, Make, Webhooks Data syncing across CRM, Campaigns, Books, Desk, and third-party apps Result? My clients typically see: - 30–60% faster follow ups - 40%+ higher conversion rates - Complete visibility across their sales and customer journey - Teams that finally stop chasing data Currently available for new projects let’s turn your Zoho into a smart, automated revenue engine. What I can help you with: - Zoho CRM full setup & customization - Sales pipeline design + automated deal stage movement - Workflow automation (lead assignment, follow-ups, reminders, approvals) - Complete lead management system (capture → qualification → conversion) - Zoho + AI automation (Zia, predictive analytics, intelligent workflows) - Migration to Zoho (data import, cleanup, restructuring, deduplication) - Zoho integrations (CRM + Campaigns + Books + Desk + third-party tools) - API integrations (Zapier, Make, Gmail, WhatsApp, Google Sheets, 100+ tools) - Webhooks & real-time data sync - Zoho Books, Zoho Recruit, Zoho Mail automation - Data migration & cleanup from legacy systems - Custom reports & dashboards for better decision making

🇮🇳Shimla, India$15/hr100% JSS3.76 (4)Since Mar 2024

Earnings and projects

MRR
$236

Last 6 months ÷ 6

World#107,522 / 412k
🇮🇳Country#11,324 / 45.9k
Revenue, last 30 days
$0

Last 6 months: $1.4k

Total earnings
$10k

Billed in all: $10k

World#196,147 / 412k
🇮🇳Country#24,684 / 45.9k
Per project
$1.7k

$707 in the last 6 months

World#87,954 / 412k
🇮🇳Country#10,802 / 45.9k
Projects, last 6 months
2
100% fixed0% hourly
World#88,918 / 412k
🇮🇳Country#10,198 / 45.9k
Projects in all
6
33% fixed67% hourly
World#250,290 / 412k
🇮🇳Country#31,808 / 45.9k

Earnings, last 30 days

$10.5kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$10.2k$10.4k$10.6k$10.8kOct 8Oct 23Nov 7

Skill rankings: Top 22% in API

Ranked by MRR among everyone on Upwork with the skill.

  1. #115Zoho Recruit313 freelancers · 🇮🇳 #45Top 37%
  2. #136Third-Party Integration415 freelancers · 🇮🇳 #39Top 33%
  3. #681Email Campaign1,929 freelancers · 🇮🇳 #42Top 35%
  4. #973Zoho CRM2,793 freelancers · 🇮🇳 #174Top 35%
  5. #1,753API7,943 freelancers · 🇮🇳 #389Top 22%
  6. #2,919CRM Automation7,959 freelancers · 🇮🇳 #311Top 37%
  7. #3,000CRM Software8,314 freelancers · 🇮🇳 #188Top 36%