Shabnam S.
Zoho CRM Expert | API Integration | Migration to Zoho | Zoho +AI
I help businesses stop losing deals to messy spreadsheets, disconnected tools, and manual follow-ups. As a Zoho CRM & Zoho One specialist with 500+ hours of hands-on implementation, I build clean, automated, and AI-powered systems that capture leads, qualify prospects, and close deals — all from a single, streamlined dashboard. Tired of: Unorganized pipelines? Missed follow-ups? Disconnected tools eating your time? Zero visibility on what’s actually working? I fix that in days — not weeks. I specialize in: Full Zoho CRM setup & customization (modules, layouts, fields, blueprints) Zoho One ecosystem setup & optimization Zoho + AI implementation (Zia, AI workflows, smart lead scoring, predictive insights) Migration to Zoho from any CRM (HubSpot, Salesforce, spreadsheets, etc.) with clean data structuring API integrations (Zoho ↔ 100+ tools & platforms) Workflow & task automation (lead scoring, reminders, approvals) Sales pipeline design & deal stage optimization End-to-end lead-to-revenue systems (capture → qualification → conversion → post-sale) Real-time integrations via Zapier, Make, Webhooks Data syncing across CRM, Campaigns, Books, Desk, and third-party apps Result? My clients typically see: - 30–60% faster follow ups - 40%+ higher conversion rates - Complete visibility across their sales and customer journey - Teams that finally stop chasing data Currently available for new projects let’s turn your Zoho into a smart, automated revenue engine. What I can help you with: - Zoho CRM full setup & customization - Sales pipeline design + automated deal stage movement - Workflow automation (lead assignment, follow-ups, reminders, approvals) - Complete lead management system (capture → qualification → conversion) - Zoho + AI automation (Zia, predictive analytics, intelligent workflows) - Migration to Zoho (data import, cleanup, restructuring, deduplication) - Zoho integrations (CRM + Campaigns + Books + Desk + third-party tools) - API integrations (Zapier, Make, Gmail, WhatsApp, Google Sheets, 100+ tools) - Webhooks & real-time data sync - Zoho Books, Zoho Recruit, Zoho Mail automation - Data migration & cleanup from legacy systems - Custom reports & dashboards for better decision making
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $1.4k
Billed in all: $10,493$10k
$707 in the last 6 months
Earnings, last 30 days
Skill rankings: Top 22% in API
Ranked by MRR among everyone on Upwork with the skill.
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