Back to leaderboardLast snapshot: Nov 7
Annie W.
Zendesk and Chatbot Architect
Experienced professional in Operations, Support, Customer Experience, E-commerce with a certified specialization in Zendesk and Ada Chatbot administration, building teams to scale to drive metric success. Skilled in all areas of project management, artificial intelligence (AI) and customer self-service ticketing platforms. Recognized by industry peers for my innovative design and delivery of powerful service and business automations.
🇺🇸Lexington, United States$60/hr95% JSSSince Mar 2024
Earnings and projects
MRR
$774$774
Last 6 months ÷ 6
World#59,366 / 412,157 / 412k
🇺🇸Country#9,349 / 62,087 / 62.1k
Revenue, last 30 days
$843$843
Last 6 months: $4.6k
World#48,064 / 412,157 / 412k
🇺🇸Country#6,929 / 62,087 / 62.1k
Total earnings
$37,175$37k
Billed in all: $39,296$39k
World#95,380 / 412,157 / 412k
🇺🇸Country#16,759 / 62,087 / 62.1k
Per project
$37,175$37k
$4.6k in the last 6 months
World#1,824 / 412,157 / 412k
🇺🇸Country#441 / 62,087 / 62.1k
Projects, last 6 months
1
0% fixed100% hourly
World#128,095 / 412,157 / 412k
🇺🇸Country#16,472 / 62,087 / 62.1k
Projects in all
1
0% fixed100% hourly
World#360,674 / 412,157 / 412k
🇺🇸Country#53,151 / 62,087 / 62.1k
Earnings, last 30 days
$39.3k+$843 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
Skill rankings: Top 10% in Bot Development
Ranked by MRR among everyone on Upwork with the skill.
- #86Product Catalog Setup & Optimization433 freelancers · 🇺🇸 #5Top 20%🇺🇸#5 of 28
- #95Bot Development927 freelancers · 🇺🇸 #8Top 10%🇺🇸#8 of 61
- #109Project Delivery587 freelancers · 🇺🇸 #21Top 19%🇺🇸#21 of 109
- #189Chatbot1,273 freelancers · 🇺🇸 #19Top 15%🇺🇸#19 of 92
- #534Chatbot Development3,106 freelancers · 🇺🇸 #52Top 17%🇺🇸#52 of 253
- #1,666Zendesk5,908 freelancers · 🇺🇸 #79Top 28%🇺🇸#79 of 369