Anish K.

Most Shopify brands spend heavily to win a first order, then never hear from that customer again. I set up the Klaviyo emails and WhatsApp messages that bring customers back. For one jewellery brand, I built a store's email channel from zero to €23,000 a quarter within 90 days. What I do - • Klaviyo email: welcome, abandoned cart, browse abandonment, post-purchase and win-back flows, plus regular campaigns and segmentation. I write and design the emails myself, so nothing waits on a designer. • WhatsApp marketing: the same customer journeys on WhatsApp, with opt-in and opt-out handled properly. • Automation that saves your team time: I connect Shopify, your CRM and your other tools with n8n, Make or Zapier, so follow-ups, reports and enquiries run on their own. • Tracking you can trust: Klaviyo, GA4 or Mixpanel reporting, so you know which emails actually make money. Results • Running Klaviyo for a jewellery brand across 5 Shopify stores (Germany, Netherlands, France, Spain, Australia) since November 2024. I built the Dutch store's email from zero to €23,000 a quarter. • Built a WhatsApp program for a D2C sleep brand (welcome, abandoned cart, post-purchase, win-back) that replaced manual broadcast messages. • Built an AI enquiry system for a rental agency that cut their enquiry workload by 70% and saves over 3 hours a day. • At IndusInd Bank, brought back 15% of inactive users with WhatsApp campaigns. Background 6 years in growth and retention at OYO, IndusInd Bank and Times Internet before going independent. Klaviyo certified. MBA from IMI Delhi. How I work You work directly with me, with no handoffs and no subcontracting. Before I build anything, you get a written plan showing every flow, what it does and how we'll measure it. The first milestone is a fixed scope, and if something I built doesn't work as agreed, I fix it at no extra cost. I'm available during US and European working hours. What clients say "He has excellent work ethics and is one of the most professional people I have worked with." (Product Head, a leading Indian auto marketplace) "He played a key role in setting up our personalisation and engagement platform. Takes full ownership and delivers outcomes that make a real difference." (Growth Lead, IndusInd Bank) Send me your store link and the one thing about email or retention that's bothering you most. I'll reply within a day with the first three things I'd fix.