Joyce K.Private profile: Upwork shows its earnings only to signed-in members, so we check it every few weeks, not daily. MRR here is a rough estimate (Upwork's six-month earnings ÷ months active). Last read Nov 5, 2026.

I relocated to Sydney 8 months ago to work in a Customer Delivery Manager position for Diebold Nixdorf a global multinational financial and retail technology company. My role was multifaceted and combined technical expertise, project management skills and excellent communication. I ensured customer satisfaction, successful project delivery and was pivotal in the growth of the organization's IT services. My responsibilities also encompassed customer relationship management, delivery planning and execution, project management, quality assurance, team leadership, risk and issue management, and continuous improvement, day-to-day activities included involving managing internal teams and vendors to deliver our contractual services and hardware obligations to my three primary customers: Newcastle Permanent Building Society, Heritage Bank, and IKEA. I am now looking forward to my next opportunity within the IT industry