Junn Carlo B.

Philippines-registered nurse and HIPAA-certified Healthcare Virtual Assistant with more than two years of remote U.S. healthcare experience and more than five years in direct patient care. I combine clinical understanding with disciplined administrative execution to help practices move patients through scheduling, referrals, authorizations, follow-up, and documentation accurately and respectfully. TO O L S & S Y S T E M S Wound Ally, ModMed, eClinicalWorks, AthenaOne, Tebra / Kareo, Greenway Health on AWS, Practice Fusion, Aircall, Citrix VOIP, Google Voice, Teams, Slack, Google Workspace, Microsoft Office, payer portals HVA S K I L L S: Patient scheduling and intake Referral coordination Prior authorization Eligibility and benefits verification Remote patient monitoring Clinical documentation QA Care coordination and follow-up HIPAA-conscious PHI handling