Leandro C.
Bilingual | Call Center Leader | KPI Management & Coaching
Bilingual professional (Spanish/English) with over 6 years of experience in technical design, customer service leadership, and project management. Graduated as a Technologist in Graphic Development of Architecture and Engineering Projects, with expertise in security systems design (CCTV, access control, fire detection, automation) and team leadership in high-performance environments. 🚀 Proven ability to transform service operations into revenue-generating business units, increasing daily sales by up to $30,000 through process optimization and humanized digital engagement. 🤝 Recognized for combining technical precision, analytical thinking, and people leadership, delivering reliable, cost-efficient, and scalable results in every project.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $13k
Billed in all: $62,652$63k
$13k in the last 6 months
Earnings, last 30 days
Skill rankings: Top 5% in Customer Service
Ranked by MRR among everyone on Upwork with the skill.
- #82Coaching1,319 freelancers · 🇨🇴 #5Top 6%🇨🇴#5 of 46
- #307Product Development3,593 freelancers · 🇨🇴 #5Top 9%🇨🇴#5 of 36
- #551Sales9,827 freelancers · 🇨🇴 #23Top 6%🇨🇴#23 of 268
- #1,895Customer Service37,167 freelancers · 🇨🇴 #37Top 5%🇨🇴#37 of 828