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Geniene G.
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Geniene G.

Customer Service & Tech Support | Real Estate VA | E-commerce

I am a Customer Service Representative with near-perfect English and over four years of experience in technical support, overseeing ticket completion and handling billing inquiries while ensuring that customer satisfaction is not compromised. OBJECTIVE To ensure future success and goal achievement for the client, it will be imperative to provide efficient and timely support, handle administrative tasks adeptly, help increase productivity, manage tasks efficiently, accurately answer questions, deliver excellent customer service, and consistently go above and beyond.

🇵🇭Bacolod City, Philippines$9/hr100% JSS5.00 (7)Since Apr 2024

Earnings and projects

MRR
$1.8k

Last 6 months ÷ 6

World#25,008 / 412k
🇵🇭Country#3,070 / 56.3k
Revenue, last 30 days
$2k

Last 6 months: $11k

World#20,994 / 412k
🇵🇭Country#2,533 / 56.3k
Total earnings
$55k

Billed in all: $58k

World#69,986 / 412k
🇵🇭Country#10,903 / 56.3k
Per project
$4.6k

$1.6k in the last 6 months

World#37,638 / 412k
🇵🇭Country#8,814 / 56.3k
Projects, last 6 months
7
14% fixed86% hourly
World#28,827 / 412k
🇵🇭Country#1,624 / 56.3k
Projects in all
12

Across 14 contracts

14% fixed86% hourly
World#183,651 / 412k
🇵🇭Country#15,258 / 56.3k

Earnings, last 30 days

$58.4k+$2k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$56k$58k$60kOct 8Oct 23Nov 7

Skill rankings: Top 5% in Virtual Assistance

Ranked by MRR among everyone on Upwork with the skill.

  1. #77Receptionist Skills1,446 freelancers · 🇵🇭 #28Top 5%
  2. #121Ecommerce Support1,624 freelancers · 🇵🇭 #69Top 7%
  3. #273Real Estate4,691 freelancers · 🇵🇭 #87Top 6%
  4. #417Phone Communication6,538 freelancers · 🇵🇭 #143Top 6%
  5. #846Technical Support11,267 freelancers · 🇵🇭 #391Top 8%
  6. #1,386Virtual Assistance29,113 freelancers · 🇵🇭 #485Top 5%
  7. #2,449Customer Service37,167 freelancers · 🇵🇭 #1,096Top 7%