Geniene G.
Customer Service & Tech Support | Real Estate VA | E-commerce
I am a Customer Service Representative with near-perfect English and over four years of experience in technical support, overseeing ticket completion and handling billing inquiries while ensuring that customer satisfaction is not compromised. OBJECTIVE To ensure future success and goal achievement for the client, it will be imperative to provide efficient and timely support, handle administrative tasks adeptly, help increase productivity, manage tasks efficiently, accurately answer questions, deliver excellent customer service, and consistently go above and beyond.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $11k
Billed in all: $58,434$58k
$1.6k in the last 6 months
Across 14 contracts
Earnings, last 30 days
Skill rankings: Top 5% in Virtual Assistance
Ranked by MRR among everyone on Upwork with the skill.
- #77Receptionist Skills1,446 freelancers · 🇵🇭 #28Top 5%🇵🇭#28 of 533
- #121Ecommerce Support1,624 freelancers · 🇵🇭 #69Top 7%🇵🇭#69 of 760
- #273Real Estate4,691 freelancers · 🇵🇭 #87Top 6%🇵🇭#87 of 1,612
- #417Phone Communication6,538 freelancers · 🇵🇭 #143Top 6%🇵🇭#143 of 2,978
- #846Technical Support11,267 freelancers · 🇵🇭 #391Top 8%🇵🇭#391 of 6,366
- #1,386Virtual Assistance29,113 freelancers · 🇵🇭 #485Top 5%🇵🇭#485 of 9,892
- #2,449Customer Service37,167 freelancers · 🇵🇭 #1,096Top 7%🇵🇭#1,096 of 18,590