Nelson D.
Product Manager, Business Analysis, Writer, Coach, Leader
Software Product Management leader experienced in defining product vision and executing strategy; planning, building, scaling, and delivering products to global market expectations; building and leading product and cross-functional high performance teams; and, collaborating with other leaders to solve problems across the organization. Accomplishments • Owned Mass Notification portfolio of 29 product bundles, used by 6,500+ enterprise and government clients globally, serving 500K+ users, and achieving a consistent 55+ NPS annual score. • Led Product Management and Go to Market for global market generating $110 M annual revenue and a 30% YoY growth rate for 10 years. • Led bi-monthly global Sales-CSM-Product interlock sessions to maintain 94+% renewal rate. • Led the major integration efforts to bring core capabilities such as access controls, communications platform, REST API, and reporting tools into a single platform, which became a competitive advantage for company to minimize costs by allowing all products to share common services. • Rationalized product portfolio by end-of-lifing low performing products and capabilities resulting in redistribution of internal engineering resources and redirecting over $10 M to higher priority initiatives. • Led cross-functional company teams to simplify product portfolio for Sales and target market to reduce quote-to-cash timeframe and time-to-value. • Hired, trained, and coached Product Team of up to 18 members (individual contributors and team leaders) that enhanced, scaled, and expanded market use cases for the mass notification product portfolio. • Started as individual contributor and rose to Vice President in one company that went from start-up to IPO.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $19k
Billed in all: $37,648$38k
$19k in the last 6 months
Across 2 contracts
Earnings, last 30 days
Skill rankings: Top 3% in Documentation
Ranked by MRR among everyone on Upwork with the skill.
- Product Lifecycle Management Software42 freelancers · 🇺🇸 #3Top 7%🇺🇸#3 of 10
- #6Business Cases120 freelancers · 🇺🇸 #2Top 5%🇺🇸#2 of 29
- #24Process Design404 freelancers · 🇺🇸 #9Top 6%🇺🇸#9 of 111
- #27Career Coaching867 freelancers · 🇺🇸 #15Top 3%🇺🇸#15 of 306
- #33Training1,082 freelancers · 🇺🇸 #15Top 3%🇺🇸#15 of 292
- #35Product Roadmap601 freelancers · 🇺🇸 #14Top 6%🇺🇸#14 of 134
- #37Documentation1,320 freelancers · 🇺🇸 #14Top 3%🇺🇸#14 of 212
- #37Team Building613 freelancers · 🇺🇸 #16Top 6%🇺🇸#16 of 181