Milena Y.
Sales and Customer Service Specialist
Customer Service & Operations Professional with 4+ years of experience leading teams and delivering exceptional customer experiences. Experienced in team leadership, KPI management, quality assurance, training, process improvement, and customer success. I am a respectful, supportive, and results-driven professional who enjoys helping others and finding effective solutions. Passionate about building high-performing teams, optimizing operations, and creating a customer-first culture while consistently achieving business goals and maintaining high standards of quality.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $19k
Billed in all: $79,294$79k
$19k in the last 6 months
Across 7 contracts
Earnings, last 30 days
Skill rankings: Top 1% in Communication Skills
Ranked by MRR among everyone on Upwork with the skill.
- #13Multitasking598 freelancers · 🇨🇴 #2Top 2%🇨🇴#2 of 29
- #30Leadership Skills972 freelancers · 🇨🇴 #3Top 3%🇨🇴#3 of 62
- #32Communication Skills2,224 freelancers · 🇨🇴 #2Top 1%🇨🇴#2 of 78
- #252Sales9,827 freelancers · 🇨🇴 #8Top 3%🇨🇴#8 of 268
- #684Customer Service37,167 freelancers · 🇨🇴 #13Top 2%🇨🇴#13 of 828