Juan M.

Do you need a dependable Customer Service Representative who communicates clearly and gets things done? I’m a reliable Virtual Assistant specializing in customer service, live chat, and email support. I handle client interactions with professionalism and care, ensuring your customers feel heard, supported, and valued. Fluent in English and Spanish, I provide smooth and effective communication across multiple platforms. I focus on streamlining daily operations and managing tasks efficiently so you can concentrate on growing your business. Here’s how I can support you: ✔️ Customer Support (Email, Phone, Live Chat, CRM) ✔️ Calendar management ✔️ Email management ✔️ Appointment scheduling ✔️ File organization ✔️ Medical appointment scheduling (HIPAA compliance training completed) ✔️ Data entry ✔️ Internet and web research Tools I’m experienced with: ✔️ Microsoft Office Suite ✔️ Slack ✔️ Google Workspace (Docs, Sheets, Slides, Forms, Drive) ✔️ Calendly, Zoom, Microsoft Teams, Google Meet, Skype ✔️ ChatGPT ✔️ Trello