Essien F.

I help small businesses and busy entrepreneurs stay organized with administrative support, email management, customer service, and social media assistance. Hi, I'm Favour, an Administrative Assistant and Virtual Assistant who can help with the everyday tasks that take time away from running your business. Here's what I can help you with: Administrative Assistance - Data entry and updating records - Internet research and organizing information - Calendar management and appointment scheduling - File and document organization - Task tracking and follow-ups Email Management & Customer Support - Organizing inboxes and sorting emails - Responding to customer inquiries via email and live chat - Using templates to handle routine customer questions - Keeping track of unresolved inquiries and follow-ups - Escalating issues that need the client's attention Social Media Assistance - Scheduling posts and maintaining content calendars - Responding to comments and messages - Basic Canva graphics and content edits - Helping keep social media pages active and organized Tools I use: Google Workspace, Microsoft Office, Canva, Notion, Trello, Meta Business Suite, Slack, and GoHighLevel. I work well with clear instructions, checklists, and established processes. I'm organized, attentive to detail, and comfortable working independently on assigned tasks. I'm also willing to learn new tools and adapt to the systems your business already uses. My approach is simple: communicate clearly, keep tasks organized, follow through on assignments, and ask questions when something needs clarification. If you need reliable help with administrative tasks, customer inquiries, email management, or routine social media support, I'd be happy to discuss how I can help. Send me a message about the support you need, and let's see if we're a good fit.