Prudence S.

Reliable, results-driven support professional with over 7 years of experience in customer support, B2B cold calling, and appointment setting. I specialize in helping businesses connect with the right prospects, nurture client relationships, and keep operations running smoothly through expert use of GoHighLevel CRM. My background spans SaaS, marketing/agency services, professional services, and consultancy sectors, where I've consistently engaged senior stakeholders and delivered measurable results for US-based clients. I bring a client-first approach to every project, whether I'm managing inbound support tickets, running outbound calling campaigns, setting qualified appointments, or organizing CRM pipelines to keep your sales process efficient and transparent. My 88% Job Success Score reflects a track record of dependable, high-quality work and long-term client satisfaction. I hold a BA in Psychology from UNISA and a Postgraduate Certificate in Education, which sharpen my ability to communicate clearly, read client needs, and handle conversations with empathy and professionalism. I'm fluent in English, Setswana, Zulu, and Swati, allowing me to connect naturally with a wide range of clients and customers. If you're looking for someone who can represent your brand professionally, keep your CRM organized, and turn cold leads into booked appointments, I'd love to help you achieve your goals..