Ibiyemi D.
Medical Virtual Assistant | Patient Care Coordinator| Scheduler | EHR
❓ 𝐈𝐬 𝐲𝐨𝐮𝐫 𝐡𝐞𝐚𝐥𝐭𝐡𝐜𝐚𝐫𝐞 𝐩𝐫𝐚𝐜𝐭𝐢𝐜𝐞 𝐬𝐭𝐫𝐮𝐠𝐠𝐥𝐢𝐧𝐠 𝐰𝐢𝐭𝐡 𝐬𝐜𝐡𝐞𝐝𝐮𝐥𝐢𝐧𝐠 𝐠𝐚𝐩𝐬, 𝐢𝐧𝐬𝐮𝐫𝐚𝐧𝐜𝐞 𝐝𝐞𝐥𝐚𝐲𝐬, 𝐢𝐧𝐜𝐨𝐦𝐩𝐥𝐞𝐭𝐞 𝐦𝐞𝐝𝐢𝐜𝐚𝐥 𝐫𝐞𝐜𝐨𝐫𝐝𝐬, 𝐨𝐫 𝐭𝐢𝐦𝐞 𝐜𝐨𝐧𝐬𝐮𝐦𝐢𝐧𝐠 𝐚𝐝𝐦𝐢𝐧𝐢𝐬𝐭𝐫𝐚𝐭𝐢𝐯𝐞 𝐭𝐚𝐬𝐤𝐬? I help healthcare practices, telehealth providers, behavioral health clinics, home health agencies, home care organizations, and healthcare teams streamline daily operations through organized scheduling systems, efficient care coordination, accurate documentation, and reliable administrative support. I work closely with patients, healthcare providers, insurance representatives, and administrative teams to ensure appointments are coordinated, records are accurate, authorizations are tracked, and important follow ups are completed on time. My approach combines healthcare administrative experience, attention to detail, proactive communication, and a strong understanding of the importance of HIPAA compliance and continuity of care. 🏥 𝐖𝐡𝐚𝐭 𝐈 𝐂𝐚𝐧 𝐇𝐞𝐥𝐩 𝐘𝐨𝐮 𝐖𝐢𝐭𝐡: ⚡ 𝐏𝐚𝐭𝐢𝐞𝐧𝐭 𝐒𝐜𝐡𝐞𝐝𝐮𝐥𝐢𝐧𝐠 & 𝐂𝐚𝐫𝐞 𝐂𝐨𝐨𝐫𝐝𝐢𝐧𝐚𝐭𝐢𝐨𝐧: - Appointment scheduling, rescheduling, confirmations, and reminders - Provider calendar management and schedule optimization - Patient intake, onboarding, and follow up - Telehealth scheduling and patient communication - Medical referrals and referral tracking - Patient care coordination and documentation follow up - Patient portal, phone, and email support - Schedule management to reduce conflicts and missed appointments ⚡ 𝐈𝐧𝐬𝐮𝐫𝐚𝐧𝐜𝐞 𝐕𝐞𝐫𝐢𝐟𝐢𝐜𝐚𝐭𝐢𝐨𝐧 & 𝐏𝐫𝐢𝐨𝐫 𝐀𝐮𝐭𝐡𝐨𝐫𝐢𝐳𝐚𝐭𝐢𝐨𝐧: - Insurance eligibility and benefits verification - Coverage confirmation and insurance documentation - Prior authorization submission and tracking - Authorization status monitoring and follow up - Communication with insurance companies and payers - Claims status follow up and insurance coordination - Documentation support for authorization requirements ⚡ 𝐄𝐌𝐑/𝐄𝐇𝐑 & 𝐌𝐞𝐝𝐢𝐜𝐚𝐥 𝐑𝐞𝐜𝐨𝐫𝐝𝐬 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: - EMR/EHR data entry and patient chart maintenance - Patient chart preparation and record organization - Medical records retrieval and management - Clinical documentation support - Patient demographic and information updates - Documentation accuracy and record maintenance - HIPAA compliant handling of protected health information (PHI) ⚡ 𝐌𝐞𝐝𝐢𝐜𝐚𝐥 𝐁𝐢𝐥𝐥𝐢𝐧𝐠 & 𝐑𝐞𝐯𝐞𝐧𝐮𝐞 𝐂𝐲𝐜𝐥𝐞 𝐒𝐮𝐩𝐩𝐨𝐫𝐭: - Insurance verification and authorization coordination - Claims status follow up - Denial follow up and documentation support - Accounts receivable administrative support - Payment posting support - Insurance claim coordination - Revenue Cycle Management (RCM) administrative support ⚡ 𝐇𝐨𝐦𝐞 𝐂𝐚𝐫𝐞, 𝐂𝐚𝐫𝐞𝐠𝐢𝐯𝐞𝐫 𝐒𝐜𝐡𝐞𝐝𝐮𝐥𝐢𝐧𝐠 & 𝐍𝐃𝐈𝐒 𝐎𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬: - Home care and caregiver scheduling - Staff rostering and shift coordination - Open shift management and coverage coordination - Client and caregiver matching - Schedule adjustments and continuity of care - Electronic Visit Verification (EVV) monitoring - NDIS administrative support, rostering, and service coordination - Client, caregiver, and support worker communication - Schedule tracking and documentation management 📈 𝐑𝐞𝐬𝐮𝐥𝐭𝐬 & 𝐎𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐚𝐥 𝐈𝐦𝐩𝐚𝐜𝐭: - Supported 500+ patient appointments monthly with 99% documentation accuracy - Reduced scheduling conflicts by 40% through improved scheduling workflows - Reduced patient no shows by 32% through proactive reminders and follow up - Managed 120+ patient appointments monthly across healthcare and home care environments - Coordinated schedules across 15+ caregivers while maintaining continuity of care and zero missed client visits 💻 𝐇𝐞𝐚𝐥𝐭𝐡𝐜𝐚𝐫𝐞 𝐒𝐨𝐟𝐭𝐰𝐚𝐫𝐞 & 𝐓𝐨𝐨𝐥𝐬: EMR/EHR Systems: AdvancedMD, DrChrono, eClinicalWorks (ECW), athenahealth, Tebra, Practice Fusion, TherapyNotes, Carepatron, Ensora (TheraNest) Home Care & Rostering Systems: AxisCare, WellSky, VisualCare Productivity & Communication Tools: Google Workspace, Microsoft Office, Excel, Outlook, Microsoft Teams, Trello, ClickUp, Google Sheets, OneDrive 🌟 𝐖𝐡𝐲 𝐇𝐞𝐚𝐥𝐭𝐡𝐜𝐚𝐫𝐞 𝐓𝐞𝐚𝐦𝐬 𝐂𝐡𝐨𝐨𝐬𝐞 𝐌𝐞: ✔ Healthcare Administrative Experience ✔ Accuracy & Confidentiality ✔ Proactive Communication & Follow Through ✔ Organized & Patient Focused Support ✔ Adaptability & Continuous Improvement If you are looking for someone who understands healthcare administration, values patient confidentiality, communicates professionally, and takes follow through seriously, 𝐩𝐥𝐞𝐚𝐬𝐞 𝐬𝐞𝐧𝐝 𝐦𝐞 𝐚 𝐦𝐞𝐬𝐬𝐚𝐠𝐞 𝐚𝐧𝐝 𝐥𝐞𝐭'𝐬 𝐝𝐢𝐬𝐜𝐮𝐬𝐬 𝐡𝐨𝐰 𝐈 𝐜𝐚𝐧 𝐬𝐮𝐩𝐩𝐨𝐫𝐭 𝐲𝐨𝐮𝐫 𝐭𝐞𝐚𝐦.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $511
Billed in all: $5,068$5.1k
$511 in the last 6 months
Across 7 contracts
Earnings, last 30 days
Skill rankings: Top 33% in Nursing
Ranked by MRR among everyone on Upwork with the skill.
- #10Grace Schedules Appointment Scheduler27 freelancers · 🇳🇬 #1Top 37%🇳🇬#1 of 2
- #26Shift Scheduling51 freelancers · 🇳🇬 #6Top 51%🇳🇬#6 of 6
- #34Medical Equipment & Supplies60 freelancers · 🇳🇬 #1Top 57%🇳🇬#1 of 1
- #49Prescription Refills82 freelancers · 🇳🇬 #9Top 60%🇳🇬#9 of 11
- #118Nursing354 freelancers · 🇳🇬 #6Top 33%🇳🇬#6 of 12
- #142Preauthorization234 freelancers · 🇳🇬 #14Top 61%🇳🇬#14 of 19
- #268Patient Care512 freelancers · 🇳🇬 #28Top 52%🇳🇬#28 of 44
- #371Electronic Medical Record837 freelancers · 🇳🇬 #25Top 44%🇳🇬#25 of 41