Skip to content
BackNov 7
Ryan Michael B.
Upwork badge

Ryan Michael B.

CRM & Automation Architect | GoHighLevel, Make, Zapier, Airtable & API

🔥🌟 𝐀𝐬 𝐚 𝐓𝐨𝐩 𝐑𝐚𝐭𝐞𝐝 𝐏𝐥𝐮𝐬 𝐂𝐑𝐌 𝐀𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧 𝐒𝐩𝐞𝐜𝐢𝐚𝐥𝐢𝐬𝐭 & 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐏𝐫𝐨𝐜𝐞𝐬𝐬 𝐒𝐭𝐫𝐚𝐭𝐞𝐠𝐢𝐬𝐭, 𝐈 𝐰𝐨𝐫𝐤 𝐝𝐢𝐫𝐞𝐜𝐭𝐥𝐲 𝐰𝐢𝐭𝐡 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐨𝐰𝐧𝐞𝐫𝐬, 𝐂𝐄𝐎𝐬, 𝐚𝐧𝐝 𝐎𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬 𝐌𝐚𝐧𝐚𝐠𝐞𝐫𝐬 𝐭𝐨 𝐛𝐫𝐚𝐢𝐧𝐬𝐭𝐨𝐫𝐦, 𝐝𝐞𝐬𝐢𝐠𝐧, 𝐚𝐧𝐝 𝐢𝐦𝐩𝐥𝐞𝐦𝐞𝐧𝐭 𝐬𝐨𝐥𝐮𝐭𝐢𝐨𝐧𝐬 𝐭𝐡𝐚𝐭 𝐢𝐦𝐩𝐫𝐨𝐯𝐞 𝐡𝐨𝐰 𝐭𝐡𝐞𝐢𝐫 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬𝐞𝐬 𝐨𝐩𝐞𝐫𝐚𝐭𝐞, 𝐟𝐫𝐨𝐦 𝐦𝐚𝐧𝐚𝐠𝐢𝐧𝐠 𝐥𝐞𝐚𝐝𝐬 𝐚𝐧𝐝 𝐜𝐨𝐧𝐯𝐞𝐫𝐭𝐢𝐧𝐠 𝐭𝐡𝐞𝐦 𝐢𝐧𝐭𝐨 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫𝐬 𝐭𝐨 𝐭𝐫𝐚𝐜𝐤𝐢𝐧𝐠 𝐝𝐚𝐢𝐥𝐲 𝐭𝐚𝐬𝐤𝐬, 𝐟𝐨𝐥𝐥𝐨𝐰-𝐮𝐩𝐬, 𝐚𝐧𝐝 𝐨𝐧𝐠𝐨𝐢𝐧𝐠 𝐨𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬. I build CRM systems, marketing automation, and connected workflows that give business owners clear visibility into what's happening without constantly chasing updates, while ensuring their teams know what needs attention and what to do next. What my client said: "Ryan has proven to be one of our best hires. What sets him apart is not only his ability to complete tasks with remarkable speed, but also his proactive approach to identifying missing elements and potential issues. He asks smart questions before beginning work, demonstrating both his expertise and thorough understanding of each assignment. Ryan's contribution to automating our rental process has been transformative. What once required 15 minutes per customer now takes approximately one minute, thanks to his automation solutions." Fun Fact ❗ In 2018, I worked as a FreePBX Technical Tier 1 Support Specialist at Gray Matter Networks, with Jetcom, Metcom and Pinnacle. 🚫 If you are looking for a "build-and-pray" automation specialist, this is not for you. 🔍 IF YOU’RE LOOKING TO… - Automate manual processes - Fix broken Zapier automation - Scale operations with automation - Funnel Builder and Funnel Strat - Automate invoicing and payments - Automate CRM workflows - Build a lead automation system - Set up marketing automation workflows 👥 You’re exactly who I work with. 🧠 How I Work and ⚙️ What I do 📌 Workflow automation & business process automation 📌 Zapier automation (build, fix, optimize) 📌 Make automation & complex multi-step scenarios 📌 API integration & webhook automation 📌 CRM automation (GoHighLevel, ActiveCampaign, Airtable, Notion, Google Sheets) 📌 Marketing automation workflows (email, SMS, lifecycle logic) 📌 Automation debugging & failure prevention 📌 Data validation, deduplication, and logic handling 📌 Business Operations Workflow Strategy 👥 Who I Typically Work With: 📌 CEOs, founders, and operators 📌 Marketing agencies managing multiple clients and systems 📌 Law firms with case-heavy, deadline-driven workflows 📌 SaaS and subscription-based businesses 📌 Clinics / Healthcare 📌 Mid-size to large businesses and corporate teams 🔧 What I Help You Fix & Scale 🚀 Client onboarding and offboarding 🚀 CRM and lifecycle automation 🚀 Marketing automation (email, SMS, lifecycle flows) 🚀 Case management and internal operations (law firms) 🚀 Customer support and escalation workflows 🚀 Payment tracking, overdue follow-ups, and debt processes 🚀 Project and task management workflows 🚀 AI-assisted workflows, chatbots, and internal copilots 𝗛𝗶𝗴𝗵𝗹𝗶𝗴𝗵𝘁𝘀 𝗢𝗳 𝗧𝗵𝗲 𝗣𝗹𝗮𝘁𝗳𝗼𝗿𝗺𝘀 𝗜 𝗦𝘂𝗽𝗽𝗼𝗿𝘁 𝗠𝘆 𝗖𝗹𝗶𝗲𝗻𝘁𝘀 𝗪𝗶𝘁𝗵 𝗜𝗻𝗰𝗹𝘂𝗱𝗲 📌 Automation, AI & Technical Stack 🧰 Automation Platforms ✅ Zapier (multi-step Zaps, Paths, Webhooks, Code by Zapier) ✅ Make 📌 CRMs & Marketing Automation ✅ GoHighLevel (GHL, sub-accounts, workflows, pipelines, SaaS mode) ✅ ActiveCampaign (automations, pipelines, tagging, lifecycle logic) ✅ Pipedrive 📌 Databases, Operations & Workflows ✅ Airtable (advanced bases, Interfaces, automations) ✅ Notion (documentation, project tracking) ✅ Google Sheets 📌 AI & Intelligent Automation ✅ AI prompt engineering ✅ AI-assisted decision support ✅ AI-powered chatbots and assistants 📌 Integrations & Technical ✅ APIs, Integration & Development (REST, JSON, authentication) ✅ Webhooks (event-driven automation) ✅ Custom HTTP requests ✅ System-to-system integrations 📌 KEYS ✅ Marketing Strategy ✅ Project Workflows ✅ Automation Framework ✅ Automated Workflow ✅ CRM Automation ✅ Email Automation ✅ Marketing Automation ⭐ Why Clients Choose to Work With Me ✅ Strategy before automation ✅ Strong operational and logical thinking ✅ Experience fixing and scaling live systems ✅ Clean data and long-term stability ✅ Clear communication with founders and leadership ⏰ Message me if your workflows feel messy. make expert, make specialist, integromat expert, integromat scenario builder, integromat automation, make automation, make integration, make developer, Zapier expert, Zapier specialist, Zapier automation, Zapier developer, Zapier consultant, Zapier workflow builder, Zapier automation setup, Zapier integration specialist, Zapier and Make API expert, GHL Expert, Airtable Expert, Activecampaign Expert, funnel builder

🇵🇭President Roxas, Philippines$30/hr100% JSS5.00 (8)Since May 2024
GlobeUpwork

Earnings and projects

MRR
$2.1k

Last 6 months ÷ 6

World#21,926 / 412k
🇵🇭Country#2,437 / 56.3k
Revenue, last 30 days
$50

Last 6 months: $12k

World#98,339 / 412k
🇵🇭Country#18,308 / 56.3k
Total earnings
$43k

Billed in all: $45k

World#85,824 / 412k
🇵🇭Country#13,724 / 56.3k
Per project
$3.3k

$3.1k in the last 6 months

World#51,147 / 412k
🇵🇭Country#11,503 / 56.3k
Projects, last 6 months
4

Across 9 contracts

22% fixed78% hourly
World#51,813 / 412k
🇵🇭Country#3,668 / 56.3k
Projects in all
13

Across 30 contracts

23% fixed77% hourly
World#175,712 / 412k
🇵🇭Country#14,428 / 56.3k

Earnings, last 30 days

$45.2k+$50 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$45,100$45,125$45,150$45,175Oct 8Oct 23Nov 7

Skill rankings: Top 5% in Sales Funnel Builder

Ranked by MRR among everyone on Upwork with the skill.

  1. #50Marketing Automation Strategy634 freelancers · 🇵🇭 #3Top 8%
  2. #52Immigration Law781 freelancers · 🇵🇭 #3Top 7%
  3. #78ActiveCampaign1,108 freelancers · 🇵🇭 #8Top 7%
  4. #91System Automation1,197 freelancers · 🇵🇭 #7Top 8%
  5. #93Sales Funnel Builder1,980 freelancers · 🇵🇭 #19Top 5%
  6. #147Email Marketing Strategy2,223 freelancers · 🇵🇭 #4Top 7%
  7. #180Sales Funnel2,700 freelancers · 🇵🇭 #22Top 7%
  8. #194Airtable2,685 freelancers · 🇵🇭 #16Top 7%