Umer A.
Personal Injury Operations & Workflow Specialist | Litigation Systems
I help personal injury law firms keep cases moving from intake through settlement and litigation. I am a personal injury paralegal and case manager with hands-on experience supporting U.S. plaintiff-side firms across Louisiana, California, Texas, New York, and Florida. My background includes pre-litigation case management, medical records acquisition, lien tracking, demand drafting, discovery support, e-filing, litigation docket management, and client/provider/adjuster communication. If your firm is dealing with delayed records, incomplete demand packages, missed follow-ups, disorganized case files, or litigation tasks sitting too long for review, I can step in and help bring structure to the workflow. I regularly assist with: Pre-Litigation Case Management I help manage PI cases from intake through demand by tracking treatment, following up with clients and providers, monitoring case status, sending Letters of Representation, preparing Letters of Protection, coordinating property damage issues, and keeping case notes updated. Medical Records, Bills, and Liens I request and follow up on medical records and billing through ChartSwap, ChartSquad, provider portals, HIPAA requests, fax, and email. I organize records, identify missing bills, track liens, and assist with lien reduction requests involving Medicare, Medicaid, private health insurance, medical providers, and third-party lien administrators. Demand Letter Preparation I draft settlement demands, policy limit demands, UM/UIM demands, and bodily injury demand packages. My demand work includes liability summaries, treatment chronologies, medical specials, future medicals, pain and suffering narratives, wage loss documentation, and supporting exhibits. Litigation Support I draft Louisiana Petitions for Damages and California PI form complaints using PLD-PI forms. I also assist with discovery responses, propounding discovery, Bates-stamped document production, deposition scheduling, court deadline tracking, and litigation file organization. E-Filing and Court Support I have experience with InfoTrack, One Legal, Clio e-filing, JeffNet, Clerk Connect, Orleans Parish Civil District Court, Louisiana sheriff service follow-ups, and direct communication with court clerks regarding filings, service, and case status. Case Management Systems I have used Filevine, Eve, Clio Manage and Clio Grow, and other legal technology platforms. I am especially comfortable working inside Filevine, including task management, report building, case status tracking, document organization, and litigation docket review. What you can expect from me is simple: clean work product, organized files, timely follow-up, clear communication, and ownership of the next step. I understand how PI cases actually move. Intake affects liability. Treatment gaps affect valuation. Records delays affect demands. Lien delays affect disbursement. Discovery delays affect settlement leverage. My role is to help make sure those issues are tracked early and handled before they slow the case down. If you need reliable personal injury support for case management, demand preparation, medical records, liens, or litigation workflow, I can help.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $712
Billed in all: $3,531$3.5k
$712 in the last 6 months
Earnings, last 30 days
Skill rankings: Top 33% in Enterprise Risk Management
Ranked by MRR among everyone on Upwork with the skill.
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