Charmaine B.

Bad or unanswered reviews can cost you customers — I help businesses protect and improve their online reputation through Google Business Profile management and strategic responses. 🔹 Reputation & GBP Management • Review response (positive & negative) • Reporting and escalation of fake/spam reviews • Profile optimization and maintenance 🔹 Social Media & YouTube Management • Content creation and scheduling (Metricool) • YouTube uploads, titles, descriptions, and optimization • Comment and message engagement • Consistent brand voice across platforms 🔹 Canva Design & Content • Branded social media graphics, brochures, and marketing materials • Clean, eye-catching visuals aligned with your brand 🔹 Additional Support • Video editing (CapCut & Premiere Pro) • Professional documents (Word, Excel, PowerPoint) • Task management (Trello, ClickUp) • AI tools (ChatGPT, Gemini, Claude) for content and workflow efficiency I focus on delivering work that not only looks good but also helps your business gain trust, stay consistent, and attract more customers. ✨ Let’s improve your online presence and reputation. 📩 Send me a message — I’d love to hear about your project.