Clarissa Jane M.

Responding to inquiries quickly and professionally through Google Voice. Coordinating and overseeing property showings to ensure smooth scheduling. Drafting and managing lease agreements in Innago with accuracy and compliance. Processing maintenance requests in Innago and ensuring timely resolutions. Using the New Tenant Tracker (Excel) to follow up with prospects and organize tenant communications. Connecting with prospective tenants and managing property listings on Zillow to build strong relationships. Advertising available properties on Facebook groups, engaging with potential renters, and answering inquiries. Handling incoming calls via Google Voice while providing quality customer service and support. Proactively contacting tenants regarding overdue rent in a professional manner. Arranging property access for viewings by issuing secure codes through the Codebox system. Carrying out detailed background checks on applicants in Innago to verify eligibility and compliance. Through these skills, I have successfully managed property operations, supported tenant satisfaction, and improved overall efficiency. I bring strong organizational abilities, sharp attention to detail, and a dedication to delivering reliable, high-quality service.