Jordi S.

Hello! My name is Jordi Salgado Throughout my 24 years of life, I have accumulated valuable work experience, especially in the field of customer service. With 6 years of experience working in this area, I have had the privilege of developing solid skills in problem-solving and handling delicate situations. My dedication and commitment led me to be promoted to a supervisor in my previous job, where I led teams to ensure customer satisfaction and maintain high standards of service quality. In addition to my customer service experience, I also have experience as a personal assistant. This experience allowed me to travel abroad to India, Turkey, and London, where I developed and applied organizational and time management skills, as well as the ability to handle multiple tasks efficiently. Among these tasks were agenda management, document preparation, communication management, specific research, and follow-up on special requests from my boss. I also have some knowledge in sales and real estate, which has provided me with a solid understanding of the business world and customer needs. Among my values and skills, I highlight my empathy, my ability to creatively solve problems, and my adaptability to different work environments. For example, in my role as a supervisor, I implemented a new issue tracking system that reduced resolution time by 20%, resulting in improved customer satisfaction and team performance. I am a committed, reliable, and professional person, with a passion for providing exceptional service and helping others achieve their goals. What I can bring to your company is a diverse set of skills and a strong commitment to excellence. My customer service experience has taught me the importance of building strong relationships with clients and providing exceptional service. Additionally, my experience as a personal assistant has provided me with excellent organizational and time management skills, allowing me to handle multiple tasks and responsibilities effectively.