Monika S.

Salesforce developer and admin for teams that want their org to do the routine work: every inquiry assigned and followed up, reports that send themselves, and dashboards the owner actually reads. I'm Monika, Salesforce developer at Phenoble Software. Over 1,700 hours of Salesforce development for one client on a single Upwork contract, at 100% Job Success. Real estate sales teams on Salesforce are where I have built the most. 𝗪𝗵𝗮𝘁 𝗜 𝗯𝘂𝗶𝗹𝗱 • Flow and Apex automation: record-triggered flows, assignment rules, Apex where a flow cannot carry the logic • Lead and case capture: Web-to-Lead, Email-to-Lead, Email-to-Case, routing to the right owner • Reports and dashboards: Pipeline Inspection, sales velocity, emails sent from report results • Security: role hierarchy, profiles, permission sets, field-level security • Sales tool integrations: Amplemarket, Avoma, Slack, Calendly • Agentforce: agents tested in Testing Center and logged before go-live 𝗛𝗼𝘄 𝗜 𝘄𝗼𝗿𝗸 • Sandbox first. Production after you sign off • A flow before code; Apex with test classes when the logic needs it • Documentation your admin can follow • On larger builds, Phenoble's Salesforce architect reviews the design with me first 𝗖𝗿𝗲𝗱𝗲𝗻𝘁𝗶𝗮𝗹𝘀 Salesforce Certified Agentforce Specialist Salesforce Certified Associate Send me what you need Salesforce to do and how your team works today. I'll reply the same day with how I'd approach it.