Estephani Nicole S.
Customer Support Specialist | Chat, Email & Phone Support
I am a customer service professional with extensive experience in medical interpretation, sales, client retention, appointment setting, and team supervision. I have strong knowledge of medical terminology and have served as a Subject Matter Expert (SME). I hold a Bachelor’s degree in Marketing, graduating with honors, and I am currently pursuing studies in Communication. My education, combined with practical experience, allows me to communicate effectively, resolve issues efficiently, and deliver excellent client support. I’m passionate about helping businesses build lasting relationships with their clients through clear communication and exceptional service. Let’s work together to achieve your goals and create positive experiences for your customers.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $9k
Billed in all: $22,507$23k
$9k in the last 6 months
Across 2 contracts
Earnings, last 30 days
Skill rankings: Top 5% in Language Interpretation
Ranked by MRR among everyone on Upwork with the skill.
- #36Medical Interpretation275 freelancers · 🇩🇴 #7Top 13%🇩🇴#7 of 18
- #48Language Interpretation1,049 freelancers · 🇩🇴 #2Top 5%🇩🇴#2 of 37
- #230Community Management2,973 freelancers · 🇩🇴 #7Top 8%🇩🇴#7 of 36
- #305Sales & Marketing3,430 freelancers · 🇩🇴 #5Top 9%🇩🇴#5 of 17
- #319Customer Retention2,511 freelancers · 🇩🇴 #13Top 13%🇩🇴#13 of 48
- #597Phone Communication6,538 freelancers · 🇩🇴 #33Top 9%🇩🇴#33 of 193
- #1,239Technical Support11,267 freelancers · 🇩🇴 #34Top 11%🇩🇴#34 of 194
- #3,626Customer Service37,167 freelancers · 🇩🇴 #73Top 10%🇩🇴#73 of 565