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Estephani Nicole  S.

Estephani Nicole S.

Customer Support Specialist | Chat, Email & Phone Support

I am a customer service professional with extensive experience in medical interpretation, sales, client retention, appointment setting, and team supervision. I have strong knowledge of medical terminology and have served as a Subject Matter Expert (SME). I hold a Bachelor’s degree in Marketing, graduating with honors, and I am currently pursuing studies in Communication. My education, combined with practical experience, allows me to communicate effectively, resolve issues efficiently, and deliver excellent client support. I’m passionate about helping businesses build lasting relationships with their clients through clear communication and exceptional service. Let’s work together to achieve your goals and create positive experiences for your customers.

🇩🇴Santo Domingo Este, Dominican Republic$10/hr100% JSSSince May 2024

Earnings and projects

MRR
$1.5k

Last 6 months ÷ 6

World#32,004 / 412k
🇩🇴Country#144 / 1,225
Revenue, last 30 days
$1.5k

Last 6 months: $9k

World#28,745 / 412k
🇩🇴Country#140 / 1,225
Total earnings
$21k

Billed in all: $23k

World#135,237 / 412k
🇩🇴Country#436 / 1,225
Per project
$21k

$9k in the last 6 months

World#5,330 / 412k
🇩🇴Country#21 / 1,225
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇩🇴Country#338 / 1,225
Projects in all
1

Across 2 contracts

0% fixed100% hourly
World#360,671 / 412k
🇩🇴Country#927 / 1,225

Earnings, last 30 days

$22.5k+$1.5k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$20k$21k$22k$23kOct 8Oct 23Nov 7

Skill rankings: Top 5% in Language Interpretation

Ranked by MRR among everyone on Upwork with the skill.

  1. #36Medical Interpretation275 freelancers · 🇩🇴 #7Top 13%
  2. #48Language Interpretation1,049 freelancers · 🇩🇴 #2Top 5%
  3. #230Community Management2,973 freelancers · 🇩🇴 #7Top 8%
  4. #305Sales & Marketing3,430 freelancers · 🇩🇴 #5Top 9%
  5. #319Customer Retention2,511 freelancers · 🇩🇴 #13Top 13%
  6. #597Phone Communication6,538 freelancers · 🇩🇴 #33Top 9%
  7. #1,239Technical Support11,267 freelancers · 🇩🇴 #34Top 11%
  8. #3,626Customer Service37,167 freelancers · 🇩🇴 #73Top 10%