Michael Angelo A.

I am skilled in managing customers and helping them with their order starting from inquiry until they make a purchase. Providing excellent service by exceeding customer expectations and gain their trust. - Knows how to use Freshdesk and Gmail as CRM - Have experience using Shopify (Edit shipping address, checking the order status, tracking updates) - Communication is the key to success. - You can always count on me to be honest, punctual, available, resourceful - I accurately collect and store data using Google sheets - I am keen to learn about your product/company quickly, so I can highlight your product/company strengths quickly to maintain and regain satisfaction Platforms I excel in: 🔥 Shopify 🔥 Customer Service (Freshworks and Gmail) 🔥 Communication Tools ( Upwork and WhatsApp)