Saram F.

Messy Entra ID permissions. Conditional Access nobody documented. A domain controller or group policies no one touched in years. Devices in Intune with no policy behind them. Day-to-day IT support issues that pile up without ever getting a real fix. This is the kind of mess I get called in to fix across Microsoft 365, Windows Server, and everyday IT support without breaking what's already working. I'm Microsoft 365 Certified: Administrator Expert (MS-102) and Endpoint Administrator Associate (MD-102), Top Rated on Upwork with a 100% Job Success Score. For 8+ years, I have managed and secured Microsoft 365, Exchange Online, Entra ID, Intune, Teams, SharePoint, Active Directory, and Windows Server, plus day-to-day IT support for businesses and MSPs. Whether it's an urgent fix, a proper tenant setup, day-to-day support, server hardening, or ongoing administration, my approach stays the same: find the real issue, fix the root cause, verify it, and document what changed. Microsoft 365 Administration: - Microsoft 365 / Office 365 tenant administration - User, group, and license management - Administrative roles and permissions - Tenant-level troubleshooting and security configuration Microsoft Entra ID & Identity Management: - Conditional Access & MFA policy design and troubleshooting - User and sign-in risk policies - SSO configuration for Enterprise Applications - Authentication and access troubleshooting Microsoft Intune & Endpoint Management: - Device enrollment and compliance policy configuration - App protection and configuration policies - Endpoint security baselines - Device-based Conditional Access Exchange Online: - Mailbox and shared mailbox management - Mail flow and transport rule configuration - Message tracing and delivery investigation - SPF, DKIM, and DMARC configuration Microsoft Teams Administration: - Teams Admin Center configuration - User and policy management - Meeting and calling troubleshooting - External access and collaboration settings - Teams permissions - User-level and tenant-level troubleshooting - Teams configuration and ongoing support SharePoint Online & OneDrive: - SharePoint site creation, permissions, and content migration - Document libraries and sharing configuration - SharePoint troubleshooting - OneDrive sharing and access troubleshooting - Sign-in and synchronization issues Windows Server & Active Directory: - Active Directory Domain Services (AS DS) - Domain Controller administration - Group Policy (GPO) configuration and troubleshooting - Server and endpoint hardening via GPO (CIS benchmarks) - Server virtualization - DNS/DHCP and WSUS administration - Windows domain and authentication troubleshooting IT Support & MSP Support: I also provide reliable ongoing IT support for businesses and MSP environments, including - Microsoft 365 user support - Windows troubleshooting - User onboarding and offboarding - Account and permission issues - Remote end-user support - Escalated L2/L3 technical troubleshooting Why Choose Me: - Microsoft Certified Administrator Expert - Strong Microsoft 365, SharePoint & Exchange Online expertise - Security-first approach to identity, access, and device management - Root-cause troubleshooting instead of temporary fixes - Available for both project-based fixes and ongoing tenant administration - Flexible across time zones I can work with UK, EU, and USA businesses and provide agreed working hours depending on project requirements. If you need help with Microsoft 365, Entra ID, Intune, Exchange Online, Teams, SharePoint, OneDrive, or Windows Server/Active Directory, send me a brief description of your issue and the outcome you need. I will review the situation and be happy to discuss your environment and recommend the most practical solution.