Razia Sultana R.

Growing a business means managing countless moving parts. I help founders, executives, and growing businesses stay organized by managing business operations, executive support, project coordination, and day-to-day execution so they can focus on growth. My background combines Executive Assistant, Business Operations, and Commercial Real Estate experience. I've managed executive calendars and inboxes, coordinated projects, documented workflows, created SOPs, tracked initiatives, prepared meeting agendas and action items, followed up with stakeholders, and kept teams aligned to ensure projects move forward on time. I've also supported eCommerce operations, including Shopify and TikTok Shop, where I coordinated inventory, creator management, customer service, reporting, and cross-functional projects. As part of the operations team, I helped support a TikTok Shop that generated over **$450K in sales** while maintaining efficient operational processes. Throughout my career, I've worked closely with executives, clients, vendors, brokers, lenders, title companies, attorneys, and internal teams to coordinate projects, resolve issues, and keep business operations running smoothly. I enjoy identifying bottlenecks, improving workflows, and creating organized systems that make teams more efficient. My core expertise includes: • Executive Support • Business Operations • Project Coordination & Project Management • Workflow Management & SOP Documentation • Calendar & Email Management • Commercial Real Estate Coordination • Shopify & TikTok Shop Operations • Customer Service & Vendor Management • Process Improvement • Google Workspace, Microsoft Office, Smartsheet, Zoho, ClickUp, Slack, and Canva Clients describe me as dependable, proactive, organized, and someone who takes ownership. I communicate clearly, follow through on commitments, and make sure priorities don't fall through the cracks. If you're looking for an Executive Assistant or Operations professional who can keep projects organized, improve business processes, and help your business run more efficiently, I'd love to discuss how I can support your team.