Isabella D.

🌎 Bilingual Customer Experience & Support Coordinator with 5+ years of experience supporting US-based companies. Currently working as a Customer Service Coordinator at JetDirect, with previous experience at Parts Geek in e-commerce customer service and sales support, and Babylist in high-volume bilingual chat support. My background combines Customer Service, Customer Experience, E-commerce, Operations, and Digital Marketing, allowing me to support both customers and the processes behind the scenes. ⭐ Customer Support & Experience ⭐ Email & Chat Support ⭐ Customer & Account Coordination ⭐ E-commerce & Operations ⭐ CRM & Digital Marketing I’m currently open to new part-time opportunities and interested in long-term roles where I can bring my experience, organization, and customer-focused approach to a growing team. If you’re looking for a reliable bilingual professional who can take ownership and make your customers’ experience better, I’d love to hear from you! 📈 I’m committed to delivering empathetic communication, clear solutions, and customer-centered strategies that support sustainable business growth. 📍 Cali, Colombia