Rejoice Mel C.

Every week a provider waits on credentialing is a week they can't bill. I'm Rejoice, a HIPAA-certified Medical Virtual Assistant specializing in provider credentialing, payer enrollment, and prior authorization for behavioral health and medical practices. As a Top Rated freelancer with 2,600+ hours on Upwork, I've [credentialed X providers with Y insurance panels / kept CAQH profiles current for Z practices]. My job is to keep your providers in network and your patients getting seen on time. WHAT I HANDLE Credentialing and Payer Enrollment Initial credentialing, re-credentialing, CAQH profile maintenance and attestation, insurance panel applications, and steady payer follow-up by phone and portal until approval. Prior Authorization and Insurance Verification Eligibility and benefits verification, prior authorization submission and tracking, and follow-up calls on pending or denied requests. Practice Support Inbound and outbound patient calls, scheduling, patient intake, referral coordination, fax management, EHR data entry, chart prep, and claims follow-up. SYSTEMS I USE EHR and Practice Management: Epic, athenahealth, eClinicalWorks, SimplePractice, TherapyNotes, Kareo, Care Converge, Sharenote, Axiscare Credentialing Portals: CAQH, Trillium, Molina, Aetna, Texas Children Telehealth: Doxy.me, Zoom for Healthcare, Spruce Health Phone and Communication: RingCentral, Twilio, Encryo CRM and Project Management: HubSpot, HighLevel, Asana Productivity: Microsoft 365 (Word, Excel, PowerPoint), Google Workspace (Docs, Sheets), Canva, ChatGPT, Supabase WHO I WORK WITH Therapists, psychiatrists, and group practices in behavioral health, plus small to mid-sized medical and telehealth practices. HOW I WORK You get a credentialing tracker you can check anytime and a weekly update on every application. Nothing sits without follow-up. If credentialing or authorizations are slowing down your practice, send me a message with where things are stuck, and I'll tell you what I'd tackle first. #VirtualAssistance #MedicalVirtualAssistant #Scheduling #AdministrativeSupport #DataEntry #CustomerService #EmailCommunication #PhoneCommunication #MedicalBillingAndCoding #EMRDataEntry #InsuranceVerification #Preauthorization #HealthcareManagement #HIPAACompliant #PatientCoordination #TelehealthSupport #MedicalReferrals #Athenahealth #eClinicalWorks #GoogleWorkspace #MicrosoftOffice #Asana #MedicalTranscription #RecordsManagement #PatientOnboarding #PriorAuthorization #Telehealth #MedicalReferrals #OfficeManagement #Credentialing #PatientCare #PatientCoordination #AppointmentScheduling #HIPAA #ElectronicHealthRecords #ElectronicMedicalRecords #PhoneSupport #Practice #MedicalVA #PatientIntake #PatientFollowup #MedicalVA #EHealth