Rejoice Mel C.

Medical Virtual Assistant | Credentialing| Prior Auth | EHR Scheduler

Hello, welcome to my profile...😊 I’m Rejoice, a HIPAA-certified Medical Virtual Assistant and Credentialing Specialist. I help busy doctors, therapists, clinic owners, and wellness entrepreneurs save time, reduce stress, and run their practices efficiently by managing the behind-the-scenes tasks so you can focus on patient care, clinical excellence, and growing your practice. ❕❕What I Do: - Scheduling & Appointment Management: Bookings, reminders, confirmations, rescheduling, and follow-ups - Patient Coordination & Support: Onboarding, intake forms, pre/post-visit communication, telehealth & eHealth setup, and providing information to callers - EHR/EMR & Data Management: Data entry, chart prep, SOAP notes assistance, EMR navigation, electronic health record maintenance - Referral Coordination, Credentialing & Insurance Support: Manage patient referrals, Provider credentialing, re-credentialing, insurance enrollment, CAQH/Trillium portal management, claims follow-up, preauthorization, and insurance verification - Medical Billing & Coding: ICD coding, insurance claims, medical billing, and EMR-based billing - Administrative & Executive Support: Email management, calendar management, document preparation, file maintenance, light project management, and task coordination - Customer Service & Communications: Phone support, online chat support, email communication, HIPAA-compliant portal messaging, and communication etiquette - Forms, Documentation & Reporting: Form development, form completion, medical transcription, medical referrals, medical writing, and business report preparation - Software & Tools Expertise: Microsoft Word, Excel, PowerPoint, Google Workspace (Docs, Sheets), Asana, Office 365, Canva, ChatGPT, HubSpot, HighLevel, RingCentral, Encryo - Healthcare Systems & Telehealth Platforms: Epic, AthenaHealth, eClinicalWorks, SimplePractice, Theraphy Notes, Kareo, Care Converge, Doxy.me, Zoom for Healthcare, Spruce Health, eHealth platforms - Advanced Support Services: Virtual case management (VCM), order management, healthcare admin, medical terminology, AI voice/IVR integration, CRM architecture, Twilio & Supabase integrations ❕❕Who I Support: - Private medical practices, specialty clinics, multi-provider groups - Therapists, psychologists, counselors, psychiatrists - Wellness entrepreneurs, holistic health providers, telehealth practices - Solo practitioners, small-to-mid sized clinics ❕❕Why Clients Choose Me: - Anticipate needs, handle details flawlessly, and deliver results - Reduce no-shows, improve patient experience, and streamline operations - Calm, organized, and proactive approach to administrative, credentialing, and healthcare support tasks If you’re looking for a reliable, top-tier Medical Virtual Assistant who handles credentialing, scheduling, EMR data entry, medical billing, ICD coding, claims, full administrative support, and platforms like Encryo & RingCentral, let’s connect. I reply immediately and have a short intro video ready. ❤️ #VirtualAssistance #MedicalVirtualAssistant #Scheduling #AdministrativeSupport #DataEntry #CustomerService #EmailCommunication #PhoneCommunication #MedicalBillingAndCoding #EMRDataEntry #InsuranceVerification #Preauthorization #HealthcareManagement #HIPAACompliant #PatientCoordination #TelehealthSupport #MedicalReferrals #Athenahealth #eClinicalWorks #GoogleWorkspace #MicrosoftOffice #Asana #MedicalTranscription #RecordsManagement #PatientOnboarding #PriorAuthorization #Telehealth #MedicalReferrals #OfficeManagement #Credentialing #PatientCare #PatientCoordination #AppointmentScheduling #HIPAA #ElectronicHealthRecords #ElectronicMedicalRecords #PhoneSupport #Practice #MedicalVA #PatientIntake #PatientFollowup #MedicalVA #EHealth