Esther P. P.

Bilingual (EN/ES) Virtual Assistant with 5+ years of experience in administrative support, customer service, and financial operations across banking, corporate, and remote environments. I focus on improving efficiency, organization, and client satisfaction. 🔑 Key Skills 📅 Calendar & Email Management 🎧 Customer Support (Phone, Chat & Email) 💳 Financial Support (Loans, Billing, Accounts) 📊 Data Entry & Document Management 🧩 CRM Tools, Google Workspace, Excel 🌎 Bilingual Communication (Spanish native | English intermediate) 🌟 Experience Experience in Bank of Nova Scotia, Altice International, legal offices, and remote work as an Account Specialist (Upwork). Reliable, detail-oriented, and adaptable, with a strong commitment to accuracy, confidentiality, and results.