Adalberto M.
WC Case Manager | PI Virtual Assist | CSR | Tech Sup|collections|
I'm a computer engineer fluent in English and Spanish with over 10 years of experience working with outsourcing companies, mainly within the BPO industry, performing several types of roles and developing a broad set of skills in several fields such as - Workers comp Case Manager - PI Settlement Negotiator Assistant - Customer Service - Virtual Assistant - Legal Assistant WC - Insurance Collections - General Collections - Technical Support - Customer service SME and Tier 2 - Team Management and performance tracking - IT Assistant - IT on-site for call centers - People Skills - Fraud Prevention - MO Analysis
Earnings and projects
Last 6 months ÷ 6
Billed in all: $15,271$15k
Across 2 contracts