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Luis Fernando M.

Luis Fernando M.

Customer Experience and Operations Support | Airbnb & Admin Specialist

I’m an experienced Administrative and Airbnb Property Manager with a strong background in operations, customer service, and hospitality. Over the years, I have managed both business and property operations, from organizing workflows and coordinating teams to delivering five-star guest experiences. I hold a Bachelor’s degree in Business Administration, which provides a solid foundation in management, finance, and communication skills that I apply daily to ensure efficient and high-quality results for every client. My approach is proactive, detail-oriented, and results-driven. Whether it is managing schedules, handling communication, or ensuring smooth guest experiences, I take pride in working with precision and professionalism. Core Skills - Administrative support and operations management - Property and guest management for Airbnb and short-term rentals - Customer communication and issue resolution - Reporting, documentation, and data organization - Vendor coordination and inventory tracking - Process improvement and task automation I combine business expertise with hospitality excellence, ensuring everything runs seamlessly, behind the scenes and in front of guests or clients. If you are looking for a reliable, organized, and communicative professional who can manage operations and deliver top-tier service, I would be happy to help you achieve your goals.

🇭🇳Tegucigalpa, Honduras$14/hr95% JSSSince May 2024

Earnings and projects

MRR
$2.4k

Last 6 months ÷ 6

World#17,963 / 412k
🇭🇳Country#64 / 1,029
Revenue, last 30 days
$2.3k

Last 6 months: $14k

World#17,906 / 412k
🇭🇳Country#67 / 1,029
Total earnings
$34k

Billed in all: $36k

World#100,676 / 412k
🇭🇳Country#291 / 1,029
Per project
$34k

$14k in the last 6 months

World#2,171 / 412k
🇭🇳Country#11 / 1,029
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇭🇳Country#154 / 1,029
Projects in all
1

Across 2 contracts

0% fixed100% hourly
World#360,671 / 412k
🇭🇳Country#529 / 1,029

Earnings, last 30 days

$35.9k+$2.3k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$32k$34k$36kOct 8Oct 23Nov 7

Skill rankings: Top 2% in Data Entry

Ranked by MRR among everyone on Upwork with the skill.

  1. #11Internal Reporting156 freelancers · 🇭🇳 #1Top 7%
  2. #21Complaint Management355 freelancers · 🇭🇳 #1Top 6%
  3. #25Entrepreneurship460 freelancers · 🇭🇳 #1Top 5%
  4. #54Vendor Management977 freelancers · 🇭🇳 #1Top 6%
  5. #210Process Improvement2,840 freelancers · 🇭🇳 #4Top 7%
  6. #232Scheduling6,335 freelancers · 🇭🇳 #5Top 4%
  7. #512Technical Support11,267 freelancers · 🇭🇳 #7Top 5%
  8. #949Administrative Support27,851 freelancers · 🇭🇳 #7Top 3%