Rocille D.

Need help turning leads into booked appointments while providing excellent customer support and professional graphic design support? I help coaches, agencies, consultants, and service-based businesses stay organized, respond to leads quickly, manage their CRM, and maintain a strong brand presence through realistic visual designs and creative signage concepts. With 7+ years of experience in customer support, appointment setting, lead qualification, virtual assistance, and GoHighLevel (GHL) CRM management, I help businesses reduce missed opportunities, improve client satisfaction, and increase booked calls. I also create AI-assisted visual designs, realistic 3D signage mockups, logo adaptations, and animated sign concepts to help brands showcase their identity. **Here's how I can help:** ✅ Customer Support (Email, Chat & CRM) ✅ Appointment Setting & Calendar Management ✅ Lead Generation & Prospecting ✅ Lead Qualification & Follow-Up ✅ GoHighLevel (GHL) CRM Setup & Management ✅ Pipeline Organization & Lead Tracking ✅ SMS, Email & Missed-Call Text-Back Campaigns ✅ Sales Support & Objection Handling ✅ Data Entry & Administrative Support ✅ Graphic Design & Logo Adaptation ✅ AI-Assisted Visual Design & Realistic 3D Signage Mockups ✅ Animated Sign Concepts & Marketing Visuals **Tools I Use:** - GoHighLevel (GHL) - Google Workspace - Calendly - Meta Business Suite - Slack - Zoom - Microsoft Office - AI Design Tools **Why Work With Me?** ✔️ Top Rated Plus Freelancer ✔️ 100% Job Success Score ✔️ 5,600+ Hours Worked ✔️ $20K+ Earned on Upwork I’m detail-oriented, adaptable, and committed to delivering quality work while helping businesses save time, improve customer experience, and strengthen their brand presence. If you're looking for a reliable virtual assistant who can support your CRM, manage leads, book appointments, assist customers, and create professional visual concepts, I'd be happy to help!