Olga F.

I provide dedicated ongoing support and expert project-based assistance for independent insurance agencies. As a former licensed agent, I specialize in the critical backend operations that keep your agency running smoothly. Whether you need a consistent partner for 10 hours a week or a one-time "Clean-up Project" to clear a backlog of files, I am here to ensure your agency stays organized and compliant. I lead with experience, meaning I require zero training on industry terminology, carrier forms, or agency workflows. My Core Services: • Ongoing Agency Support: Managing daily renewals, certificate requests, and documentation. • One-Off Projects: Auditing files, clearing documentation backlogs, or setting up new AMS systems. • Certificate Management: Accurate processing of COIs and Additional Insured endorsements. • ACORD Preparation: High-precision handling of all industry-standard forms (25, 125, etc.). I speak the language of insurance and understand the high-stakes nature of agency administration. If you’re looking for a reliable, professional partner to reduce your administrative burden—either long-term or for a specific project—let’s talk.