MaIsabella C.Private profile: Upwork shows its earnings only to signed-in members, so we check it every few weeks, not daily. MRR here is a rough estimate (Upwork's six-month earnings ÷ months active). Last read Nov 5, 2026.

Upwork Rising Talent | 10+ Years Customer Service | 5+ Years Virtual Assistance Hi! I'm Bella, a Client Support Specialist, Virtual Assistant, and Recruitment Coordinator with 10+ years of experience in customer service, administrative support, recruitment, and business operations. I help businesses stay organized, respond to customers and candidates professionally, and keep their day-to-day operations running smoothly. My background includes working in BPO customer service, collections, escalations, team support, and virtual assistance, as well as supporting a U.S.-based logistics business and working directly with clients, candidates, and internal teams. 💼 Services I Can Offer 📞 Customer & Client Support Inbound and outbound calls Email, chat, and text support Customer inquiries and issue resolution Escalation handling Follow-ups and client communication Appointment scheduling Customer retention and recovery Missed appointment/client follow-up 📋 Virtual & Administrative Assistance Data entry and database management Email and calendar management Administrative support Internet research Document and file organization Google Sheets/Docs management CRM updates and maintenance Reporting and tracking Workflow and task coordination 👥 Recruitment & Talent Coordination Candidate sourcing through LinkedIn, Indeed, and Facebook groups Applicant communication Candidate screening and follow-ups Interview scheduling Recruitment tracking Candidate database management Onboarding coordination Credentialing and onboarding support Paylocity recruitment and onboarding tasks 📈 Business Development & Outreach Cold calling Lead generation and research B2B outreach Follow-up campaigns Appointment setting Client prospecting Customer/client re-engagement 🛠️ Tools & Platforms I have experience working with Salesforce, Zendesk, Paylocity, DrChrono, Google Workspace, Google Sheets, Slack, Trello, RingCentral, Nextiva, and other CRM, communication, and administrative platforms. ⭐ Why Hire Me? I don't just complete tasks—I focus on keeping things organized, communicating clearly, following through, and making sure nothing falls through the cracks. With my background in both customer service and recruitment/administration, I can communicate professionally with your customers, clients, candidates, and team members while also handling the behind-the-scenes work that keeps your business moving. Whether you need someone to support your customers, manage administrative tasks, coordinate recruitment, follow up with leads, or keep your daily operations organized, I can step in and help. Let's work together and make your day-to-day operations easier, more organized, and more efficient.