Joan Cathrine P.

To obtain a career opportunity where I can utilize my skills and gain further experience while enhancing the company's productivity and reputation. To furnish increased aid to end users. I also provide assistance in: *Citrix Workspace *Windows; e.g push software installation/updates, used Registry Editor for adding and removing add-ins in M365 apps. *Microsoft Word/Excel/Power point/Outlook ; Outlook Profile Rebuild, Troubleshoot email issues.] * Internet Issues (basic troubleshooting) * Hardware Issues (basic troubleshooting) * LogMeIn Rescue * Azure Environment * CyberArk Identity Mobile App (authenticator) *Cisco AnyConnect VPN *Data Entry *Data encoding *Internet Research *Email Handling *Social Media Management