Hanna Lorrain A.

If you’re looking for a reliable customer support professional who can handle e-commerce inquiries, email support, team training, quality assurance, and GoHighLevel, I can help. I have six years of BPO experience, including e-commerce and email customer service. I’ve also worked in trainer, QA, and team lead roles, helping agents improve their performance and deliver a better customer experience. Alongside customer support, I build websites and CRM systems in GoHighLevel and manage leads to keep follow-ups organized. What I can help you with: • E-commerce customer support • Email and ticket management • Customer inquiries, order concerns, and follow-ups • Agent training and coaching • Quality assurance and interaction reviews • Team support and performance monitoring • GoHighLevel CRM setup and management • Website building and lead management I’m dependable, organized, and focused on helping both customers and teams. If you need someone who can support your customers and manage the systems behind the work, let’s connect.