Lot Tinotenda M.

I am a dynamic, passionate, and results-driven professional with 3 years of experience in IT Systems Support. Equipped with a solid foundation in various aspects of IT, including systems administration, network management, and software development. Demonstrated ability to quickly learn and adapt to new technologies and environments. Strong problem-solving and analytical skills with a proactive approach to troubleshooting and resolving technical issues. Committed to delivering high-quality solutions and contributing to the success of organizations through innovative IT strategies. Seeking opportunities to apply and further enhance skills in a challenging and dynamic IT role. Value Proposition ________________________________________________________________ • Highly proficient in Microsoft Office 365 Administration including Azure AD administration, Teams Administration, Exchange Management, Compliance and Security administration. • Comprehensive Skills in Microsoft Power Platform. • Experienced in managing Active Directory services, user accounts, group policies, and permissions, enabling efficient user management and access control across the organization. • Demonstrated ability to analyze complex technical issues, identify root causes, and implement effective solutions, minimizing downtime and optimizing system performance. • Strong team player with excellent communication skills, able to collaborate effectively with cross-functional teams, stakeholders, and end-users to deliver successful projects and foster positive working relationships.