Coniza Robuel L.

Team leader | account assiociate| customer service |

An experienced manager with more than 9 years of management experience contributing to client retention, associate satisfaction and exceeding company expectations. Skilled at identifying and targeting individual needs, recommending service improvements and developing customized quality and training programs. Ability to work collaboratively with different levels of executive leadership. Provehnistory of success within cal center environments, continuously surpassing goals while complying with company standards, visions and missions.