Victor P.

Medical Virtual Assistant | Patient Support | Customer Service | Spanish-English Are you looking for a reliable Medical Virtual Assistant who can communicate professionally with patients, manage administrative tasks, and provide excellent customer support? I’m a Medical Assistant with experience supporting healthcare professionals and patients in medical environments, including Gynecology and Hematology, combined with extensive experience in Customer Service, Sales, and Call Center supervision. I can help your practice or healthcare business with: • Patient communication and support • Appointment scheduling and coordination • Medical office administrative tasks • Patient follow-up and documentation • Customer service via chat, email, or phone • Data entry and information management • Coordination with patients and healthcare professionals • Call center and team support • Spanish-English communication I understand that healthcare support requires more than simply answering messages. Patients need someone who is organized, professional, empathetic, and able to handle sensitive situations appropriately. With 3,000+ hours of Upwork experience, 100% Job Success, Top Rated Plus status, and a 5.0 rating, I bring proven experience working remotely and delivering reliable support to clients. If you need someone who can combine medical knowledge, administrative organization, communication skills, and customer service, I would be happy to help. Languages: Spanish – Native | English –Native Let’s discuss how I can support your team.