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Dee T.
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Dee T.

Operations Manager | Online Business Manager | Executive Assistant

Hello, I’m Dee, founder of OGSoul. For over 20 years, I’ve supported founders, executives, and small teams across corporate and online business environments by building thoughtful systems and ensuring steady, reliable execution. AI-forward while keeping the soul in your business. My work sits at the intersection of structure and intuition. I partner with businesses on project-based operations and systems work, helping them get organized, grounded, and scalable—without sacrificing the natural, organic way the business wants to operate. Whether you need operational clarity, backend systems, or reliable executive support, I bring a calm, capable presence coupled with efficient, sound decision making and a proactive approach. What I Do Best Systems & Operations - Design and implement bespoke, scalable operational systems supporting sustainable growth across online businesses and creative teams, including most recently a publishing house building a scalable co-authorship model. - Build end-to-end backend infrastructure, including workflows, documentation, training systems, and repeatable delivery pipelines for publishing, podcasts, platforms, and digital projects. - Develop and refine client, employee, and contractor onboarding and offboarding systems. - Develop clear process documentation, SOPs, and internal training systems that teams can easily follow, adopt, and maintain as they grow. - Implement workflow automations to reduce friction, improve follow-through, and support scale - Establish and maintain organized digital environments (Google Workspace, shared drives, permissions, and access management) - Build and manage Notion-based operating systems for project tracking, timelines, dashboards, and team visibility - Support multi-phase production workflows across publishing, podcasts, websites, platforms, and launches—from planning through execution. - Translate strategic vision into practical, executable systems that teams can actually use. - Refine existing systems to improve efficiency without introducing unnecessary rigidity. Executive & Strategic Support - Calendar, inbox, and task management - Travel planning and itineraries - Liaising with bookkeepers, accountants, lawyers, and vendors - Quarterly and annual planning support - Translating vision into executable plans - Training Platforms & Digital Infrastructure - ThriveCart setup and training platform builds - Kajabi, Dubsado, Acuity, and membership environments - Secure access, password management, and digital hygiene - Backend organization that supports growth—not chaos - Webinars, Events & Launch Support - Presentation setup and coordination - Email funnels and launch logistics - Zoom setup and live event execution Team & Project Management - Hiring, onboarding, and training team members - Managing small to medium teams - Keeping projects on track with clear communication and follow-through How I Work - Calm, reliable, efficient and discreet - Highly organized with strong attention to detail - Results-oriented without burnout - Strong communicator and trusted collaborator - Comfortable in fast-paced environments with complex demands I take pride in doing things properly—building solid foundations so businesses can grow sustainably. Highlights & Impact - Contributed directly to scaling a startup to multiple six figures in under four years - Known for anticipating needs and resolving issues before they become problems - Trusted to manage operations that impact financial health, growth, and team wellbeing - Consistently deliver work that is clear, on time, and thoughtfully executed Tools & Platforms Microsoft Office, Google Workspace, Adobe, Visio, OneNote, DocuSign, Stripe, ThriveCart, Kajabi, Dubsado, Acuity, Zoom, Libsyn, GoDaddy, LastPass, Canva, Splice, Audacity, and more. If you’re looking for someone who can hold the operational backbone of your business with care, clarity, and competence, I’d be glad to support you.

🇨🇦Edmonton, Canada$42/hr100% JSS5.00 (11)Since Jun 2024
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Earnings and projects

MRR
$271

Last 6 months ÷ 6

World#102,189 / 412k
🇨🇦Country#1,506 / 7,134
Revenue, last 30 days
$272

Last 6 months: $1.6k

World#76,381 / 412k
🇨🇦Country#1,054 / 7,134
Total earnings
$8.3k

Billed in all: $8.8k

World#211,620 / 412k
🇨🇦Country#3,749 / 7,134
Per project
$693

$325 in the last 6 months

World#153,689 / 412k
🇨🇦Country#2,862 / 7,134
Projects, last 6 months
5
0% fixed100% hourly
World#41,746 / 412k
🇨🇦Country#656 / 7,134
Projects in all
12
8% fixed92% hourly
World#183,651 / 412k
🇨🇦Country#3,225 / 7,134

Earnings, last 30 days

$8.8k+$272 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$8.4k$8.6k$8.8k$9.0kOct 9Oct 24Nov 8

Skill rankings: Top 20% in Business

Ranked by MRR among everyone on Upwork with the skill.

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  2. #34Written Language157 freelancers · 🇨🇦 #1Top 22%
  3. #73Training Design332 freelancers · 🇨🇦 #3Top 22%
  4. #167Organizer722 freelancers · 🇨🇦 #5Top 23%
  5. #168Operational Planning519 freelancers · 🇨🇦 #3Top 32%
  6. #317Business1,581 freelancers · 🇨🇦 #8Top 20%
  7. #381AI Builder1,112 freelancers · 🇨🇦 #8Top 34%
  8. #397Strategic Planning1,408 freelancers · 🇨🇦 #10Top 28%