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Mohamed E.

Mohamed E.

B2B/B2C SALES | COLD CALL | Customer Service Expert DE/AR/EN | Setter

Looking for a top-rated freelancer on Upwork who speaks German, English, and Arabic fluently and brings nearly a decade of experience driving sales, customer satisfaction, and operational growth? You’ve found the right person. I help businesses increase revenue, improve customer service, and enter new markets (DACH, UK, US, and MENA) with confidence. Whether it’s cold calling that actually converts, multilingual support, or reputation management on platforms like Trustpilot—I deliver measurable results. - If you don't have a phone number for sales calls and cold calling, no problem! I have a German phone, so I can make calls from it too. I'm here to help you solve any problem you might face, wherever you are. A proven example: One client’s sales team was struggling to close qualified leads. I stepped in to handle cold calling and sales outreach for German, English, and Arabic markets. The result? 4x higher close rates within the first month. What I offer your company: Multilingual sales & support – Fluent in German, English, and Arabic (spoken, written, translation) Cold calling that converts – Turning cold leads into hot opportunities Customer satisfaction & retention – I don’t just resolve issues; I turn customers into advocates who recommend your brand Reputation growth – Boost ratings on Trustpilot and other platforms through authentic engagement Market expansion – Deep cultural understanding of DACH, UK, US, and Middle Eastern markets Recruitment & onboarding – Helping you hire and integrate German-speaking employees with cultural sensitivity Technical tools I use daily: Shopify, Commslayer, Zendesk, Go High Level, HubSpot, Salesforce, Amazon systems, Woflow Workforce, Voyager, Amadeus, GDS, Farelogix, MS Office Suite. Recent experience includes: Amazon Germany (Customer Service & Sales) Booking Germany (Sales Support & Cold Calling) Ebookers / Hotels (Travel Bookings & Client Relations) Komfortkissen (Sales & Customer Service) Go Transcript (Translation – DE/EN/AR) Woflow (Data Management & Sales) Veeva Systems (Sales Support & Cold Calling) Why start with me? I invite you to begin with a small, paid test project—low risk, no pressure. You’ll see my communication, reliability, and results firsthand. Let’s discuss how I can help you deliver exceptional service, drive sales, and expand into new markets. I look forward to connecting.

🇪🇬6th of October City, Egypt$15/hr100% JSS4.73 (12)Since Jun 2024

Earnings and projects

MRR
$878

Last 6 months ÷ 6

World#53,849 / 412k
🇪🇬Country#637 / 6,384
Revenue, last 30 days
$190

Last 6 months: $5.3k

World#83,161 / 412k
🇪🇬Country#1,139 / 6,384
Total earnings
$43k

Billed in all: $44k

World#85,571 / 412k
🇪🇬Country#762 / 6,384
Per project
$3.1k

$753 in the last 6 months

World#54,423 / 412k
🇪🇬Country#589 / 6,384
Projects, last 6 months
7

Across 9 contracts

11% fixed89% hourly
World#28,827 / 412k
🇪🇬Country#333 / 6,384
Projects in all
14

Across 21 contracts

10% fixed90% hourly
World#168,285 / 412k
🇪🇬Country#2,581 / 6,384

Earnings, last 30 days

$44.3k+$190 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$44.1k$44.2k$44.3k$44.4kOct 8Oct 23Nov 7

Skill rankings: Top 7% in Arabic

Ranked by MRR among everyone on Upwork with the skill.

  1. #79Arabic1,208 freelancers · 🇪🇬 #34Top 7%
  2. #188German1,804 freelancers · 🇪🇬 #19Top 10%
  3. #222B2C Marketing1,239 freelancers · 🇪🇬 #6Top 18%
  4. #251Sales Call1,333 freelancers · 🇪🇬 #11Top 19%
  5. #776B2B Marketing4,592 freelancers · 🇪🇬 #9Top 17%
  6. #889Telemarketing4,857 freelancers · 🇪🇬 #32Top 18%
  7. #890Outbound Sales4,644 freelancers · 🇪🇬 #13Top 19%
  8. #1,176Cold Calling6,565 freelancers · 🇪🇬 #35Top 18%