Mohamed E.

B2B/B2C SALES | COLD CALL | Customer Service Expert DE/AR/EN | Setter

Looking for a top-rated freelancer on Upwork who speaks German, English, and Arabic fluently and brings nearly a decade of experience driving sales, customer satisfaction, and operational growth? You’ve found the right person. I help businesses increase revenue, improve customer service, and enter new markets (DACH, UK, US, and MENA) with confidence. Whether it’s cold calling that actually converts, multilingual support, or reputation management on platforms like Trustpilot—I deliver measurable results. - If you don't have a phone number for sales calls and cold calling, no problem! I have a German phone, so I can make calls from it too. I'm here to help you solve any problem you might face, wherever you are. A proven example: One client’s sales team was struggling to close qualified leads. I stepped in to handle cold calling and sales outreach for German, English, and Arabic markets. The result? 4x higher close rates within the first month. What I offer your company: Multilingual sales & support – Fluent in German, English, and Arabic (spoken, written, translation) Cold calling that converts – Turning cold leads into hot opportunities Customer satisfaction & retention – I don’t just resolve issues; I turn customers into advocates who recommend your brand Reputation growth – Boost ratings on Trustpilot and other platforms through authentic engagement Market expansion – Deep cultural understanding of DACH, UK, US, and Middle Eastern markets Recruitment & onboarding – Helping you hire and integrate German-speaking employees with cultural sensitivity Technical tools I use daily: Shopify, Commslayer, Zendesk, Go High Level, HubSpot, Salesforce, Amazon systems, Woflow Workforce, Voyager, Amadeus, GDS, Farelogix, MS Office Suite. Recent experience includes: Amazon Germany (Customer Service & Sales) Booking Germany (Sales Support & Cold Calling) Ebookers / Hotels (Travel Bookings & Client Relations) Komfortkissen (Sales & Customer Service) Go Transcript (Translation – DE/EN/AR) Woflow (Data Management & Sales) Veeva Systems (Sales Support & Cold Calling) Why start with me? I invite you to begin with a small, paid test project—low risk, no pressure. You’ll see my communication, reliability, and results firsthand. Let’s discuss how I can help you deliver exceptional service, drive sales, and expand into new markets. I look forward to connecting.