Daniela R.

I’m a Customer Support Specialist and Virtual Assistant with 7+ years of experience, including roles with Teleperformance and Concentrix. I specialize in customer support, ticket management, problem-solving, technical assistance, and administrative support. In previous roles, I handled up to 100 customer tickets per day while maintaining 100% quality score. I’m reliable, organized, adaptable, and committed to providing professional support while helping businesses improve their customer experience and daily operations. I’m ready to bring my customer service experience and solution-oriented approach to your team.